Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***v –
Nice and funny stuff
V***y –
Crooked, but cool. I recommend.
A***v –
In appearance, everything is decent, on the fingers barely climbs, although my fingers are thin. Children play happy. The parcel went a little over a month.
S***a –
Maravilloso!
J***r –
At the top of very good quality
I*** –
Toys are all bright, neat. No smell. Fast shipping.
R***k –
Bomb toys Child in wild delight
J***j –
Very cute
O***k –
Quality average .. Come quickly .. thank you!
P***r –
Magnificent sound I recomend it
P***r –
Wonderfull price many thanks!
P***r –
Good sound I have already order two more
P***r –
Superb price I have already order two more
E***a –
super!!!! 🙂
R***r –
Cool
Customer –
Item really liked
E***r –
Much smaller than I thought
T***a –
заказ не пришёл, вернули деньги
E***o –
Perfect
A***r –
good product
D***o –
Average quality. Not all are normally held on the fingers. Delivery of a week two to Krasnodar
H***r –
good product
Customer –
Nice, cute toys. Inside the rubber bands. Children’s fingers can fall off. Sewn is not super high quality, but, given the tiny size, it is quite acceptable. The child appreciated: all animals are interesting and recognizable. For interactive lessons with the children’s team I recommend.
Y***o –
товар доставлен не был,продавец вернул деньги.
A***j –
игрушки класс, заказывали в детский сад. очень милые и забавные. рекомендую) правда смеялись вот с этого персонажа, и так и не поняли кто это)
S***o –
The order didn’t reach me, but I got the money back quickly.
V***h –
Все в порядке. Игрушки как игрушки
O***a –
Nice little animals. Children are very happy. Delivered quickly
S***o –
All right I bought more, perfect
O***a –
Toys Super. The parcel to the Nizhny Novgorod region reached a place of 2.5 weeks. I recommend
J***a –
Toys really liked. Thank you store! I recommend!
S***o –
It’s the second time I buy, perfect
S***s –
At first I found that the frog had an eye. I decided to check all eyes, many keep on the nozzles. It’s dangerous for children. Cut off all eyes, then or draw, or embroider. And so, good toys
R***r –
Pretty toys. Not very qualitatively sewn, the half exactly sewn the head somehow, had to sew by hand. On the fingers hold normally, only a couple of pieces fly due to weak gum, but it’s not scary. In general, the child seems to like it.
T***a –
I like it 🙂
O***a –
Excellent quality, though on very thin fingers☺& Middot;
Customer –
zeer mooi afgewerkt!
W***w –
Very cool. ordered 13.02.20 came 4.03.20
L***a –
Very good toys are beautiful and bright, even better than in the photo. Thanks to the store. Shop recommend.
A***a –
ok
J***s –
Very good
I***k –
Качество нормальное, сидят на пальцах плотно, дошли за 2 недели
V***o –
Пришло очень быстро. Куклы точно как на картинке. Пошиты хорошо. Запаха пластика нет.
V***v –
Ребёнку понравилось
M***m –
3 weeks to St. Petersburg. Took for 193 rubles. 10 little animals. Beautiful, cool, odorless, everything, as in the picture. I have normal fingers, sit well, it was possible and already. There are rubber bands. Very low price, what I saw from us 300 rubles. At least 5 animals. So I’m very happy.
G***a –
Доставка очень быстрая, меньше месяца до Москвы. Качество игрушек хорошее, продавца рекомендую.
M***o –
не очень качественно, но за такую цену очень даже ничего. ребенку нравится. будьте осторожны детали легко отрываются, чтоб ребенок не проглатил☝️
O***i –
Toys came. Test and add feedback
O***o –
Cute toys. The child is delighted. PR Ishli quickly.
R***r –
The product is satisfied, I recommend the store.
R***t –
Such pretty and cute!!! Child happy)
R***r –
Toys are cute, tiny, came all 10 PCs., but with defects. The mouse had a nose torn off, and the Frog forgot to sew a paw! Apart from this, funny animals, colored, bright. The child liked.
E*** –
Some do not climb on fingers!
A***v –
Прикольные игрушки.
R***a –
Good item
K*** –
Thank you, cute
K***k –
Very cool. Pretty solid
R***r –
Very cool
O***a –
Very cute toys, good quality, suitable for adults fingers)
P***T –
Delivery within Looks Good recommend
K***k –
Nice Toy, daughter happy.