Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-15 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***s –
товар пришел за 15 дней,продавец откликнулся на мою просьбу быстрее прислать заказ.ЗОЛОТОЙ ПРОДАВЕЦ,БОЛЬШОЕ СПАСИБО.МОЛОДЕЦ.УСПЕХОВ В БИЗНЕСЕ.Всем довольна
A***a –
Очень удобная держалка для крышки, и подставка под ложечку. Не нужно ходить по кухне в поисках куда положить горячую крышку:)
R***r –
Заказ шёл чуть больше месяца
D***y –
Everything is super!
A***a –
Всё как в описании, очень быстро дошло в Киев, за 2 недели!
M***o –
I like it very much just as you describe it.
O***a –
Nice thing, very comfortable. The covers of different sizes hold well.
A***v –
It came two weeks before N. Novgorod. The lid keeps everything okay.
G***d –
Rack made of good quality metal. Very convenient to use I liked
R***k –
Very well done. Fast delivery to Moscow.
R***r –
Shipping 02.10/11.10, very fast. The thing is very cute and I hope it’s comfortable. Thank you.
J***n –
Article is as described and arrived on time.
Customer –
I order the second one. Very comfortable.
G***n –
The goods as in the description, reached very quickly in 11 days to Israel
K***s –
Super
A***z –
Super! You can put small cap and large. Holds up well and not falling. Recommend salesman. Shipment fast.
S***o –
Well, here I have such a stand for the lid, very convenient now
D***a –
Подставка классная, подходит под разные размеры крышек, так теперь удобно готовить, спасибо продавцу – пришла целой и ровной)
G***k –
Very comfortable. The quality is good. Recommend!
Y***a –
Хорошая подставка. Отправили сразу. До Самары 4 недели примерно
O***v –
All as in the description. One drawback is very sharp edges after stamping, it is necessary to process additionally.
L***a –
Thank you, all super order the third time
A***. –
товаром довольна, в использовании очень удобна, вот только кокое покрытие неросты непонятно. в использовании будет видно на сколько оно неростовое, есть ощущение тонкого слоя покрытие.
S***e –
Super fast delivery, Super Cool stand! If stably holds the lid from a large frying pan, then with the rest it will easily cope! I advise you to buy, it’s toit!!!!
A***v –
It came quickly, fully in line with the description. Comfortable. The size is bigger than I expected.
K***a –
All Super
R***o –
Quality is excellent. Thank you
Y***n –
Delivery is very fast. The quality is excellent. I advise this vendor. Good luck.
Customer –
same as picture. just iron purity look not so nice will see by time
C***s –
Very useful good product Thanks
A***o –
Principal norms. The night mega cool, ale pydstakat does not come up, the scream is trimae, the defect is not visible. Obimav Rivno TE, shcho zamovlyav
V***t –
The stand is thin, not sure what with the large diameter of the lid does not turn over
A***v –
Full of delight. Do you know where the lid and spoon are when you cook? Here’s the answer. Very aesthetic and convenient answer!
N***a –
Very comfortable thing. The lid keeps great! Or when cooking forever do not know where to buy it! I put a napkin under a spoon, and then throw it away so that it does not wash every time. Recommend!
Y***a –
Good stand
Customer –
Very nice product. Recommend.
E***a –
Convenient thing. I order the second one. For home and for cottages.
A***v –
Convenient thing in everyday life. Quality is good, you can take.
S***a –
Стойка отвечает фото, все хорощо
Z***a –
Order received. It’s all. Looks like a metal. I really wanted that thing, missing in the kitchen… And I think she’ll be very useful!✌Seller advise!
Customer –
It weighs quite, good product. I loved it.
N***a –
Came for 20 days. stable, I liked it. I recommend
R***a –
The best thing from the orders on aliq! Categorically recommend! It shines like a supernova star, nowhere is it rubbed, the fasteners-half-bolts perfectly fix. Super!!!
Y***k –
Super recommend selling and selling… The Sobi… And Teper for a gift
T***a –
Я довольна! Классная вещь, удобная и стильно смотрится)
C***i –
Durable! Arrived in advance…
Customer –
Stable, durable. A couple of times soap already in the dishwasher, did not rust.
A***n –
Ordered in the middle of March, received on June 16, because of the epidemic, the parcel went for a long time. Its function it performs
I***e –
i like
V***n –
Всё как и в описании! Пришло очень быстро DPD доставка. Отличное качество, свою функцию исполняет и отлично вписывается в интерьер кухни! Рекомендую продавца!
E***e –
Perfect. as described
A***a –
excellent! thank you holds also large lids
M***i –
Product as described! Very happy !
J***a –
Very good quality, thank you.
K***a –
The package came to the new mail. Delivery is fast.
O***a –
The thing is just fire, keeps the biggest covers without problems, a very necessary thing in the kitchen, everything is whole, OK. Recommend!
P***v –
It would be good if everyone could, like you. Good product, and sending and receiving … champion !!!
R***e –
Все хорошо, в наборе есть все винтики, все хорошо прикручивается, упаковка просто пакетик полиэтиленовый, но, в принципе, для такой модели и не нужна сильная плотная упаковка
S***s –
The goods did not receive the money returned
D***v –
The wife liked it very much, comfortable, stable.