Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like the norms before they tried the case
Product according to the description. Send fast. Thank you
I received the parcel. Tool for removing mites is very necessary at the cottage,, but it would be better no matter when it is not needed, after all, mites bites are very dangerous.
All as in the photo, I hope they do not come in handy)))))
order has arrived. Thank you! I put you 5 5 5 5 5 stars!
The product corresponds to the description, thank you.
товаром очень довольна рекомендую продавца всем.
Everything is fine, but threw directly into the mailbox!)
Looks decent, I hope you will never need
The goods came quickly, thank you)
Got it all whole
Three times cheaper than the pharmacy. The cat already appreciated (probably) my help. Cleusdober came in a United Parcel, so quickly received.
Good thing from sucking mites. He does if he doesn’t get deep. And it costs 3 times cheaper than for example the “Rolf club” mites remover for 170₽ in Moscow!
Come quickly. All as in the description: color and size.
Nice looking. I hope in the case check will not have to 🙂
Fast, I hope it won’t be useful…
Everything came in time
Thank you, all right
Not otrzymałam goods or money back.
The goods to Kiev are delivered in 50 days. Track was not tracked. quality as in the photo is good. i take the second time.
Шло больше 2 месяцев, но пришло….
Hook like a hook.
Recommends a description. Normal blood pressure. Better than tweezers, do not press on the abdomen of the tick.
Штучку обпробовала,оказалась удобнее,чем промтые щипцы.Товар однозначно рекомендую,продавец тоже отличный!Спасибо.
Delivery is fast. quality is good.
Delivery 3 weeks, tiny, about 5 cm. In the case did not try, took, as they say, just in case.
Shipping was very very long.
All Hood, delivery is fast, the goods correspond to
маленькие, случая пока не подвернулось их испытать))
Looks ok, did not try
Solid material, beautiful color. Fast shipping. Thank you
Super fast for such money. Fully compliant. Seller and recommend
заказ пришел быстро. заказала 15.06 получила 28.07. соответствует описанию. на деле не испытывала
заказ шел долго. заказала 15.05 получила 28.07. соответствует описанию. на деле не испытывала
According to the description. These 3 clamps are solid and practical.
Everything is fine, thanks shoots well, enjoyed the smallest
Everything is fine, I hope to use it does not crumble
Excellent tick tool pulled out
Very good product, good quality, all as described. Thank you!
Everything as described and expected. Rather quick shipping.