FR Cos has its own factory in the world-famous international trade city of Yiwu and Zhengzhou, China’s largest transportation hub city. We are committed to making the best cosplay costumes for cosplayers around the world. We also offer event costumes for all special occasions such as Halloween, Christmas and more. We strive to provide you with the latest options, the best prices, the most complete range of sizes, customization and a wide range of options.
Size: Please check our size chart and how to determine the size before purchasing. Please note that the size chart may have an error of 1-3 cm due to the measurement method. If you don’t know the size you want to choose, please contact us and we will help you.
Color: The actual color of the item may be slightly different from the image displayed on the website, which is caused by many factors, such as the brightness and brightness of the display.
1. Please leave the correct phone number and the correct address when filling in the buyer information.
2. It takes a few days to pack the item, fix it and send it to the post office (we will do it as soon as possible), then we will fill in the tracking number, which you can find in the order details.
3, our shipping options are for reference only, we may choose a faster shipping method for your order, please note.
4. If you have any special requirements, please contact us. Due to the time difference between us, we will reply within 24 hours.
If you have not received the product before the protection time, please contact us, we will extend the product to ensure that you can receive the product, and we will contact the courier company to help you find your package. If the package is lost, we will resend or refund you.
If you receive a product with quality issues, please contact us and send us a photo of the product. After checking the photos, we will give you a partial refund as compensation if there are quality problems, or you can return and receive a full refund. (The refunded shipping fee is paid by you.)
If you receive a missing product, please contact us and we will resend the missing portion to you.
We provide return exchange service, if you do not like the color or size is not suitable, please contact us, we will give you our address, you can send it back, I will send you a different color or size after I receive it. And notify you of the new tracking number. The return shipping fee is paid by you.
Your feedback is very important to us. If you are satisfied with the product, please leave 5 stars positive feedback. If you are not satisfied with your harvest, please contact us first, we can solve this problem and make you satisfied. Thank you