Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Fast delivery, quality for such money is good!
0***0 –
Быстрая доставка и отличное качество за такую цену
E***a –
Delivery is quite fast, the quality is not bad, the purchase is happy, it looks interesting
G***s –
Class. It’s like a kaotinki. To stretch very well .. Quality is super.
G***h –
The product is excellent
M***o –
очень хороший тюрбан мягкий удобный мне очень понравилось. правда доставка 2 месяца
U***r –
Посылку получила, качеством довольна, ребёнку 5 мес – Шапочки сели идеально. Продавец отзывчивый и внимательный, учёл все мои пожелания с выбором цвета. Покупкой довольна, буду покупать ещё;)
Customer –
Jest piękny
M***k –
Very cool cap. Comfortable to hold material. Without przykrego smell. Highly recommended.
R***d –
Verry good
P***p –
Everything is fine, it came quickly!
P***p –
Good turbanchik, just like in the photo
F***f –
товаром довольна.качественный. спасибо
D***a –
Это уже третья шапка, которую я заказываю, очень нравится качество-тонкая, хб+эластан, подойдёт на прохладное лето, тёплую весну/осень. До Москвы от этого продавца доставка месяц
Customer –
Very nice and soft
Customer –
Quality haroshe, delivery of Bistra here is approximately 3 days
A***e –
Nice hat. There is a small smell, I think after washing will be lost.
R***m –
Excellent Chalma, soft, not synthetics. Very happy. I will order other colors. Seller recommend
S***a –
Very cool cap!!!!! Delighted
J***a –
Exactly as in the description
S***f –
Very satisfied! Thick, and a can elastic which will make it very of course hold the baby’s head even if it moves.
A***a –
Very beautiful, in Novosibirsk came for 2 weeks)
N***a –
Хорошенький тоненький тюрбан
T***r –
Thin cap. I came quickly.
M***a –
Шапочка супер) дочке 2 недели, немного великовата, но уже подходит) хватит навырост, думаю надолго, тк очень хорошо тянется
V***y –
it perfect
N***e –
Waited very long from July to September
K***a –
Nice very much
N***a –
долго шел 2 мес и неделя до Новосибирска, сам очень понравился, сел отлично, нам 4 месяца, однослойный на теплую погоду
L***i –
This cap such as in the picture is beautiful
E***a –
Just lovely 🙂
E***a –
Good cap, nice material, bright color, fast delivery
N***n –
дуже вдячна за шапочки гарної якості швидка доставка
A***a –
The goods didn’t come. The money was returned.
Е*** –
шапочка огонь на маленькую голову, тонкий трикотаж на лето, за такую цену просто золото.
A***a –
Quality is super. Sewn neatly. I’ll order more.
R***r –
Super quality
Customer –
Lovely turban. Exactly like the picture
R***r –
отличный тюрбан. советую. полностью совпадает с описанием
T***a –
I did not expect even what would be such a good quality. I advise everyone. Very neatly sewn
P***a –
Bardzo fajna jakość. Znalazłam kilka wystających nitek, ale to nie jest żaden problem. za takie ubranka np w Zarze trzeba byłoby zapłacić z 4 x tyle. Polecam!!
E***a –
очень понравилась,тоненькая, на прохладные летние вечера. Дочке 2 года 3 месяца села идеально
V***a –
на фото голова ребенка 38см
U***r –
No smell, full match photo, arrived in two weeks. Recommend
B***b –
Oh just the fire of the turban))) the baby looks just lovely in them!!! Thin HB in case of windy weather in + 20. I like much more than all kinds of caps and stuff. I put on a turban-and the kid immediately on the style))
R***n –
Заказываю уже второй раз , очень довольна покупкой ) очень нравится как смотрится на ребёнке )
A***a –
Wonderful Chalma, the child 1,9 perfectly sat down. Stretches well, I think and for a 3-year-old child will be great. Quality is good, light, as wanted.
T***a –
Странно по данной ссылке заказывала уже зелёную и жёлтую , у них одинаковое качество, а это чуть чуть по тоньше . Ну и хорошо, пусть разные будут . Цвет как на фото . За временем доставки не следила , месяц может чуть больше , в Удмуртию
J***b –
Jolie. la matière est fine et extensible. ne convient pas à du naissance. plutot 6 mois je dirai. je recommande
Customer –
пришло быстро,25.07 заказала а 13.08 получила,очень довольна
E***s –
хорошая шапочка, вроде хлопок, тянется. на 4 месяца ещё есть запас, но там складки, можно подправить и на годик хорошо будет. доставка очень долгая, уже защита закончилась, спор открыла и тут посылка пришла
G***a –
Тюрбан, просто суперский, хотела заказать на пошив, 500₽, ждала конечно долго, но оно того стоило, осень красивый
F***t –
Very well can be a little big for a newborn to see when the time comes!
J***l –
Beautiful! M love and very buema quality. I tecomiemdo it
F***r –
Very cool for Girl 2 years, buy more
E*** –
Лапочка легкая,тянется,цвет нежно розовый,симпатичная,подойдёт на лето,рекомендую к покупке!Доставка очень быстрая!
M***n –
Super hat
A***a –
It came in 10 days the quality is very good)) I recommend
N***a –
Прекрасный тюрбан. На Ог 47 сел прекрасно, хорошо тянется, материал тонкий трикотаж. Однозначно рекомендую к покупке, для ваших принцесс.
O***o –
Damaged on delivery
J***a –
Good quality)
M***i –
Super beanie
H***a –
Shade