Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-15 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***e –
Beautiful
Customer –
Nice hat. Looks great, delivery 3 weeks to St. Petersburg
S***a –
Very beautiful, light, cool for the summer
Customer –
ok
Customer –
Very cool. In size from year and above. Quality is excellent
D***m –
Lovely
Customer –
All OK. Recommend
L***h –
Excellent quality, fast delivery. Thanks)
R***r –
The cap is very soft, it stretches well, the bow is large and does not crumple, the color is very gentle
A***z –
Mui bonito
L***e –
Perfect! Love it
G***o –
Perfect!
R***r –
Awesome hat
T***r –
love it
E***l –
Good stretch material cap)
T***a –
супер качество
Customer –
Very nice, equal to the perfect picture for newborn babies
E***a –
perfect. fast deleviry
S***d –
Dough Garna beanie
H***i –
I’m satisfied
Customer –
Exactly as pictured.
J***j –
Cute breath 돠
O***a –
It’s taken 10 days to arrive! Super happy with the purchase. My baby has a 44 cm PC and it looks great
C***r –
Super material, It is cute !
Z***T –
Very much liked it
F***r –
its perfect!!!
I***e –
Beautiful, fits perfect for 1-2 years.
V***a –
Thin. On a warm autumn, generally satisfied
A***v –
The goods came about 3,5 weeks before Tyumen. Look good hat. I won’t tell you, I don’t understand. She chose her wife. By the way, the parcel came together with other many in one big package. I think it’s fast in my opinion.
Customer –
Super. I really liked the hat!
J***a –
ok
E***a –
Not received, returned the money
S***a –
Очень крутая шляпа, соответствует описанию, продавца рекомендую, буду ещё заказывать
D***y –
Lovely little hat. My little girl looks so cute in it.
V***v –
Everything is fine as in the description
W***a –
Cute, like the picture
M***v –
The cap is cool. Everyone really liked it.
E***a –
It’s just a goddamn thing! I’m so excited about it!
P***a –
Just perfect.Very cute !Thank you!
D***k –
Коассная!! Советую
R***r –
The cap on the head circumference of 43 cm sat well, with a small margin. The fabric is thin, synthetic. It looks very impressive
R***e –
Very nice
J***a –
Very good quality highly recommended, thank you!
O***a –
A nice and beautiful cap, stretches well, well sewn. Liked)) for a girl of 1,5 came up well in size.
S***a –
top
S***a –
Good
J***a –
Beautiful cap, the material stretches
K***r –
Nice quality
B***t –
Super
G***g –
Thank you wery much!
M***m –
Adorable, not ciśnie, recommend
I***r –
מוצר מהמם יושב יפה על הראש של התינוקת שלי
G***i –
Labai graži, bet Manau Tinka typewriter Iki metų vaikui.
E***k –
Ok
S***h –
Cap as in the photo. Sits on the head tightly, remains the trail round on the forehead. Quality is good. The color is pleasant, soft pink. Sent the goods and came-quickly.
C***s –
Lindo! O tamanho não é muito grande, a minha bebé tem 5 meses e fica justo.
M***y –
Parfait
V***a –
A good hat, on a cold child will do. For a year just right.
M***u –
Headband parfait !
S***e –
Perfect colour and good quality! Happy with this purchase!
A***a –
The color is bright. the quality is thin. It stretches well.
I***i –
top