Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Quality is good only not in size large to us, I will suture myself, the strap on the top is so long extra in the photo can be seen
K***r –
As Guy well writing that ㅋ
N***n –
Sure the will have accustomed because for now retains the not sure
P***h –
Product compatible with description
M***a –
OK
D***a –
Cute harness fine soft fabric
P***v –
For my 4 kg cat m-ka turned out to be large. I had to sew. I liked it
Customer –
Very good material, I arrive days earlier than expected.
K***k –
everyting great like on picture. Shipping fast.
I***a –
As in the photo, I recommend, on small cats
I***k –
Oochen fast delivery!! Everything came up, only the collar was sent blue, not blue. In any case, I’m happy!!
V***n –
To long delivery time, but the linen are super!
R***e –
Per didelis
T***a –
Everything came up
H***e –
Very good quality the size is perfect I recommend to 100%
G***k –
Great thing
T***a –
Very good harness)
U***m –
Yakisniy povidok. Mega schvidka delivery 12 days)) I recommend
A***v –
On an adult abyssinz size m approached.
Customer –
Unfortunately it’s a little too big, but overall everything is great.
M***i –
It would be good if it had a longer rope.
C***a –
Very well same q the description
E***A –
Super, I advise
N***a –
The cat does not really like it, but I think it was possible to take a larger size, the cat weighs 4 kg, but apparently the bones are wide.
M***m –
Everything perfectly suited to my cat, she 7 months, ordered the size S. got too quickly. to the quality of the questions there, so 5 out of 5.
G***g –
All yakusno)
A***n –
For 4.5 kg, the cat was just. Sits tightly, the cat can not get out of it.
M***a –
As expected.
E***z –
good
L***n –
The size is perfect for 5kg cat. The only thing the closure is a little loose and the strap can be released from the chest but it has easy solution hitting it.
M***o –
It’s just like the picture, it looks good quality, that if my cat gets big, but maybe it is because it has lost weight
A***m –
Very good.
J***r –
Good quality and fits our cat well.
G***a –
Perfect
L***r –
Very good, fast shipping, recommend for others shoppers
K***a –
Cat is young. Has two years and vase circle 4 kg and is good size S. Size M to be big.
I***r –
It’s OK, a bit large (S) for my tiny sphynx (2,5kg). Soft edges don’t irritate the skin, the lead is a bit short, I added another piece. Recommended.
A***v –
Ошейник хороший, сводить кота на улицу подходит.Для кота в четыре килограмма подошёл s размер.
R***r –
kind of small for my cat but very nice quality. worth the price
N***a –
все идеально, по размеру супер. качество отлично. все как надо!!
R***r –
The parcel came, a little with a hypothesis. The cat is in shock for now, can get used to it.
B***k –
Super fast delivery. Only took 11 days to the Netherlands. size L fits but size M would also fit.
G***c –
Коту 7 месяцев брала размер М немного великоват, но думаю что выростит кот и будет нормально. Шея не регулируется. На спине где карабин не сильно затягивается. Ткань тонкая, думала что будет толще. А так не плохой поводок для животного.
V***a –
The sizing chart is not so accurate. It’s too small for my tiny 1 year old cat. She loves going on walks but I don’t think I can use this harness on her.
O***a –
Perfectly sits
C*** –
Snel ontvangen en prima kwaliteit
M***i –
Exactly like in the description. My cats like it. I recommend
H***e –
For these 10 USD. OK. Size M is for big cat.
G***p –
Ordered RR m. My kitten is still very big. On growth. And so, very bright and high-quality, the threads do not stick out, sewn neatly.
L***g –
Arrived after 2 months. Lucky kitten is still too small, Will wait till she is bigger. Good quality product!
F***r –
fidèle a la description,dommage trop petit.
R***r –
отличный поводок! спасибо
M***a –
Its ok
B***r –
On the dog 2,5 kg came up perfectly, comfortable
V***v –
Quality is good. It came quickly.
A***v –
Norms
S***a –
S на кота 5 кг оказался маленьким, надо брать больше размер. Товар пришёл быстро.
N***a –
Качество понравилось, но пришлось ушивать. Заказали М. Ушила без проблем поскольку материал довольно мягкий. Кошку держит хорошо.
D***d –
Super szelki, pasują i na chudego kotka i na grubszego.
I***v –
Perfect
N***e –
Viskas Kaip nuotraukoje, katytei patogus. Typewriter siuntinys Ejo turbut 3 Menesius, Labai Jau ilgai.
F***m –
Класний поводок, але трішки велички, а так все супер
V***o –
super
E***s –
My cat weighs 5,3 kilos and size M served him super well! Recommended!
T***k –
Все супер, до Екатеринбурга доставка за неделю и товар отличный. Я очень довольна.
F***r –
Покупка пришла быстро , размер коту подошёл.
Customer –
ok, ale bardzo długo czekałam
T***a –
Delivery about a month. The leash is comfortable, the quality is good.
Customer –
Very cool. Everything is ok! 🙂
J***s –
How do other cats allow you to wear this? I’m with my cat.
J***D –
This item took 90 days to arrive. That is too slow. I bought a different one in the local shop and now I have two. 90 days are not acceptable.
A***a –
Le quedó un poco pequeño a mi gata pero eso es culpa mía no del vendedor, es igual a la foto
Y***a –
Товар отличный! Спасибо)
Customer –
Очень хорошее качество за 180 рублей, и шло не долго. На котёнка ориентала 4,5 месяца весом 2,7 кг подошёл размер S. Думаю, месяцев до 8 хватит, потом М надо брать, крупный у нас мальчишка. Поводок крепкий. Смотрится стильно. Кот даже в принципе привык, иногда воротник только жрет. Сидеть «буханкой» в ней не может. Бегает-прыгает хорошо. Всем советую!
V***l –
Strong, but for a cat I do not recommend getting out of it.
G***g –
Wszystko super tylko zamówiłam za duży rozmiar 😀
M***o –
на шотландку весом в 5 кг села отлично. доставка была долгой.
P***r –
Przesyłka szła bardzooo długo 🙁 zamowilam w lutym przyszla 17 kwietnia. dobra jakosc jeszcze nie przymierzalam na kotu ale wydaje sie ok. rozmiar M moj kot na ostatnim zdjeciu.
I***i –
You could order the size S, the cat is large but still too big
J***z –
It’s accurate, and it’s good quality
S***s –
finally arrived, looks good
T***i –
I am very satisfied, both with quality and delivery time. For 5 month old cat I ordered S size, it fits perfectly
V***v –
On Chihuahua 7 months, weight 1,6 kg fits perfectly
V***c –
большой, придётся заказать S
M***a –
I asked the store for different colors. But they came in two identical. For this 4. and so the quality of the norms
R***r –
The leash received, fit in size, very, I’m happy
A***a –
Zbing soft, for the cat is good. But it is too big, it was necessary to take a smaller size
T***t –
Размер S, шлейка 1 метр
R***r –
Отличный поводок , заказала размер М и не ошиблась для кота бенгальской породы .
Customer –
Bueno…
F***r –
Big for my 5 months old kitten but hopefully will fit in later
A***t –
Cat still does not know whether it is podobają but for this price are really OK.
K***v –
Super, dobrze wykonany i miękki, wygląda na bardzo wygodne.
U***t –
my cat loves her walks outside since she was an outside cat when we got her
M***m –
Excellent leash and very fast delivery. I do not know how to cat, but I like it)
V***a –
Quality and comfortable harness 🙂 We have such a red, and this one was ordered for growth.
P***j –
Wyglada brandnew firmly. Recommend!
R***s –
Well finished, good quality.
V***o –
Super m on the big
N***n –
Ordered S, excellent. Worthy for this price
Customer –
Ordered 21.04.20 received the parcel for the House 21.05.20. The helmet is good but it turned out that the size of M is larger then even for large cats.
A***z –
Cute and soft fabric
Y***a –
Good quality! It came in 3 weeks. I’ll take more. Size M. Cat 2,5 kg. As long as it’s great. Took on the growth
P***z –
It is perfect, very good material, recommended and thank you very much
V***r –
Quality is good!
D***e –
Excellent. Good quality. It came fast. Thank you salesman.
P***e –
merci
D***d –
Very happy a little big, but satisfied.
J***c –
Long waited and finally waited 🙂
N***a –
Cat 7 months came up size S, but strongly dissatisfied, sfotkat in the tail until it was possible
A***a –
The goods came somewhere in 11 days. Quality and beautiful, I advise. Cat 8 months Scottish Fold (Highland fold) leash large, comes off, in the photo you can see. Like most cats did not appreciate this thing.
U***w –
Sizes I think q are small. Aai that if your cat is large order sizes bigger than the (S). Very beautiful
L*** –
Super! For my cat (over one year has) S is perfect 🙂
I***o –
All as in the description. The size ordered at random 4x months for growth a little, took it off.
V***b –
Great!
C***r –
I ordered it in size M and mu cat weighs 6 to 7 kilos and it is loose but very pretty
G***r –
Item priyshov Duje shvidko, for 10 days S for 3600 year
E***a –
Cat 5 months with a margin size s. Quality is good, especially for such a price. Delivery more than a month. The cat is a little shocked, we will get used to)))
P***j –
All according to the description. Good quality. Package came after 45 days. RECOMMEND
M***a –
The size of M on the usual cat came up, only the strap on the centimeter sole, so as not to exactly get out. The thing is good.