Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-15 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Everything is cool, the quality is good, it came very quickly)
F***n –
The suit is super comfortable and super nice, I’m in love. Thank you for your magnificent work!
D***d –
fast delivery, high quality product. Im very happy and i recommend it
M***n –
The cosplay arrived week after ordering and is in good condition! Do recommend buying.
N***i –
shipped really quick, the quality is really good, love this!
F***n –
Just as described.
C***a –
Wouah I’m happiest there is really good quality skirt is elastic and her it is super convenient frankly I recommend
Customer –
Très bonne qualité et est arrive très rapidement ! Le seul point négatif c’est la jupe qui m’a l’air un peu étroite … mais sinon tout est super je le recommande !
F***f –
Super suit! The size approached. The quality is excellent.
C***f –
love it! I have no complaints, it arrived very quickly which is odd bc of wats been happening. I ordered a size up and it fit perfectly
F***r –
it’s pretty good
D***n –
Super cosplay all there is in the photo is in the package it size well skirt not too short everything is perfect ^ ^
D***a –
The skirt is short, you have to wear it on the hips 🙂 and in general, the suit is very cool pleasant to the touch!
C***z –
Is really good and fast!!!!!!!!!!!!!!
Customer –
I love it!
Customer –
love it
U***r –
I LOVE THIS SO MUCH! Came so quick and is amazing quality!
A***k –
Goods OK size fit, daughter has 164 growth
E***a –
costume is really nicely sewed, with no mistake 🙂 really good quality for the price 🙂
Customer –
thank! very Good
N***a –
Костюм хороший. Есть расчерченные полоски и цифры написанные мелком на галстуке и пиджаке (видимо чертили при раскройке). Надеюсь отстираются. Быстрая доставка.
T***k –
Very beautiful and Sie very ciesze
J***j –
(i dont have the accessoires on in this photo) I LOVE ITTSUPERRR FAST SHIPPING LIKE 2 WEEKS AND ITS SUPER PRETTY 100% RECOMEND
Customer –
Still ordered the wrong size haha
U***r –
it’s was really good quality and it’s super fun 🙂 i totally recommend it
K***k –
Corka satisfied
B***b –
love this so much!! it fits perfectly!! thank you!!
J***l –
Very good quality for the price, skirt is a flannel material so a nice weight, everything fits, though I’ll be wearing a belt over the jacket to cinch the waist a bit more :))
A***e –
Basically I accidentally chose the wrong size and got stuck in the costume. Thankfully I was able to cut myself out. I hope y’all stay safe. Sending love and thank you for the amazing costume!!
B***r –
Absolutely gorgeous! I felt so amazing in this cosplay. I will definitely be ordering more 🙂 !
Customer –
the cosplay is great ! it’s well made and fits very good 😀
A***r –
Very happy with item, just as in image
A***a –
супер костюм, полная комплектация как в описании товара! спасибо!!
B***r –
Can way quicker then expected look exactly like picture and even came with choker didn’t know that , would definitely recommend
Customer –
Excelente compra! O produto chegou muito antes do prazo, ótima pontualidade! O produto correspondeu muito a minha expectativa, é exatamente igual ao da foto do site! O vendedor foi muito atencioso com os detalhes. Podem comprar sem medo algum!
B***r –
Exactly the same a true to size!
G***l –
Well made, good sizing, comfy fabric. Would 100% recommend
B***. –
AAA I LOVE IT SO MUCH IT FIT PERFECTLY AND IT WAS JUST PERFECT!!
S***f –
Great quality! The embroidery is well done, everything was made with really nice fabric, I wasn’t expecting it to come with the necklace or the pins either! I was definitely surprised as to how quickly it came in. I ordered the wrong size which is a whoops on my part. I’ll probably order a bigger size and just sell this one, thank you so much!
B***a –
Came fast and perfect quality ^.^
L***a –
Awesome quality for the price! I’m 1.70m (5’7”) and 50kg and I ordered a medium, it suits very nice <3
A***a –
Костюм пришёл почти ровно в срок , приятная на ощуп юбка , размер идеально мне подошёл , вот правда галстук теперь надо учится завязывать , в любом случае спасибо продавцу за товар и огромный респект за качество и цену акк в тик ток angelina_sayfer
Customer –
very good. 160cm tall and fits well
Customer –
Хорошее качество, размер соответствует.
A***l –
I love it! It fits perfectly! All doing and quickly been there! To recommend!!
Customer –
it is very nice !! and nicely made, fit me well too :] insta: @fujisaki.0