We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-15 Business days|
|Canada, Europe||10-15 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Only logged in customers who have purchased this product may leave a review.
Muy bonitos, alguno le cuesta mantenerse de pie pero están muy bien hechos
los muñecos son preciosos y muy bien embalados
Very nice. Small defects, but a child will not notice anything!
Preciosas y de buen tamaño
All right, but 1 came with a defect.
What I thought it would be. Great products. Love them
bastante buenos, pesan bastante y de calidad
Llego súper rápido y bien todo
Good price quality
Furries nice, like in the picture and very fast shipping, all the hats have flaws in the paint
The figures should come in its case. Are delivered in separate bags. Good quality.
Very good!! My daughter is delighted!! Conform to the photo. Great price compared to other website!!! Figurines of very good qualities!!!
As shown in the image. They got perfect.
1 piece broken (ear of dog not in package). But nice for the money
코코 할매도 있었으면 좋았을낀데
Details a bit off, but overall good toy
The figurines are beautiful, thank you <3
Excellent in 15 days to Peru
Identical to the Disney ones, only one that brings a deleted eye. But the other perfect and nicely packaged
Muy bonitos y de buena calidad
All perfect and very fast thank you
Superbe figurines, je ne m’attendais pas a quelque chose d’aussi bien!!! Je recommande ce vendeur +++
Everything is super, came quickly
Perfect and arrived soon
Nice worth the money
One arrived some I faded But are generally well
Super quality figures, such as in the notice. Shipping to Poland in under 3 weeks. Very well packed shipment. Recommend AND product AND salesman 🙂
Son incluso más bonitas que en la foto.
very nice my little girl love it , great store fast delivery for france i recommend for all. thanks very much dear seller 😉
justo a tiempo, los muñecos son estupendos!!
son perfectos. una pasada. han llegado en 15 días a España.
They’re a past, bigger than I expected the truth! My Peque will love it!
Everything went perfect. The delivered was very fast and all the items were in perfect condition.
Perfect and delivered long before the estimated date.
super !! bien emballées et reçues très rapidement !
Article received very very quickly and in perfect condition, very happy!
Dommage qu’il ne tienne pas tous sur leurs pieds
Very fast shipping, good quality