Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent collect wool from the cat. Cat does not really like)) but he has no options, he will have to get used to)) The star was removed because of two points: 1. it is not very convenient to remove the wool from the gloves. 2. Chinese size, small even on female hand. The son, the chief chesalger, is small. He says it’s not convenient, well, and so it will come down
Ordinary brush is better, with this wool to remove uncomfortable.
Thanks to the store for the goods. The parcel arrived in 26 days, well packed. And the color of the mittens and the size all match! I already hairstyle my cat and he liked it! .
Отлично собирает шерсть. Перчатка из сетки, летом не будет жарко. Пока доволен. Рекомендую. Спасибо продавцу! Many Thanks!!!
Item is perfect! Really wonderful stuff. very efficient for cleaning of the fur. seems that cat lost 1 kg of fur, thanks to this item.
Cat liked it. Quality is good.
перчатка тоненькая, но свою функцию выполняют.
Хорошо вычесывает шерстяных
до Самары месяц, вычесывает хорошо, коту нравиться
To Perm exactly a month. Quality is good
The truth is that he has arrived fast and looks good quality in fact I have two dogs with a different fur when try it with them I will put more comments
Large, for male hands)
Works well the cat is scared of it. 🙂
Good Goods, not yet used, then I will add. There’s a regulerovka.
Tried on the cat, the wool collects perfectly.
Very good, I am very glad product. Fast shipped and received on time. Recommend the purchase of the product and the store.
Pasiteisino! Naudojame tiek katinui, tiek šuniui. Rekomenduoju.
It’s okay. Thank you.
Great store. fast delivery As described n removed my cats loose Persian hair as I groom her. I highly recommend seller.
The product description corresponds. Wool with a cat collects well. The only thing for which I took off the star, it’s for sewn with Velcro, formed a bend. Delivery two months. The track in Russia was not tracked. I recommend the store and the product.
Nice glove. I recommend. Delivery 1,5 months. But this is already familiar, with our mail.)
Thanks, delivery was very fast
The wool is clear well.
Perfect it does his job well
Excellent glove, well counts wool with British. Comfortable adjustable Velcro on the wrist
Great thing! With a cat, excess wool collects on Hurray!
отличная перчатка, кот боится её, но чешет она хорошо))
Все очень хорошо. Спасибо что отправили, в сложный период жизни. Здорово, что доехало. Гладишь и чешешь. Спасибо.
It’s okay, it’s fast.
Excellent comb, Pooh with a cat well combed, also a cat is nice, like a massage, she is urinating)) only as a fluff from the glove itself to remove, until I understand, washed off with water, now the mitten dries for a long time.
спасибр за доставку в непростое время!!! работает отлично!
Отличная вещь, свои функции выполняет) доставка около месяца до ставропллья, рекомендую!
очень хорошая вещь.
Все четко, приехала в срок, принесли домой, перчатка отличная, как на фото
Очень хорошая вещь, рекомендую! Продавцу спасибо, всё гуд.
The glove is normal. The wool of the cat collects perfectly, and at the same time combs it. In Vitebsk came for a month.
The goods arrived. because of the Mail went oooochen long. the quality is good, the cat is happy!
100% corresponds to the description. Dog is happy)
The parcel reached St. Petersburg in 17 days, the track was tracked. I order the second time, for the cats of my parents. The glove works well on cats. My Chiha and my mother Bologna did not take at all.
Спасибо большое за такой хороший товар! Чешемся не перечешемся) Кошечке сразу понравилась перчатка и в использовании по назначению и в последующей незапланированной игре) Рекомендуем
Product arrived in 4 weeks, unqualified
Не удалось посмотреть на товар,ставлю пять потому что вернули деньги
The goods are good, but shipping horror long Ali returned the money, but the goods recently came, I want to return the money to the store, how better to do it?
Excellent glove to brush the dog’s coat, very appreciated by my furry friend, fast shipping and excellent store ★★★★★ Great glove brush to brush the mantle of the dog, very welcome by my friend pelosetto, fast shipment and seller excellent
I use this product on my cat and it works amazing!
Wszystko w porządku, ładnie czesze sierść
Only for animals with long hair. And electrifies the wool strongly. And so in principle for Maine Coon is normal
I love this 😀 one of the best product on ally. My cat loves it and dont bite me anymore. Its a gum so it doesnt hurt a skin and hair of cat 🙂 so it’s totaly safe. I will send u pictures later 🙂
Все супер, доставка до Томска один месяц
все отлично. чистит шерсть хорошо
Fine. The cat is befitting.
отлично Вячеслав моего кота, рекомендую брать сразу на две руки
все супер. и кот доволен
Scottish short-haired scales well! It is convenient to remove hair from it
The glove really Combs even a smooth-haired cat. Made rough, but works. Good thing. Didn’t come quickly, they threw it in the mailbox.
Great thing. A pile of wool was collected from the cat.
Perfect product, as in the picture. Arrived ahead of schedule. Thank you
товар не плохой. шло чуть больше месяца. вроде ничего, только кот очень боится перчатки))) на сколько хватит не знаю.
The glove was about a month. To be honest, I did not understand all the enthusiastic reviews. Many people write that animals are sick of this brush, but my cat is afraid of her. First I brush with a glove, and then I pass through the wet hand to collect the wool that remained. For a short-haired cat I did not really like to use.
Very good product, very effective, I recommend
Идеально. Это лучшее из всего того, что мы использовали. Шерсть убирает отлично. Очищается легко. Рекомендую.