Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Clothes really well made. Are very satisfied. The board
O***o –
Everything went great, but the skirt is big for blyz, but the goods are doosheng
A***n –
Normal kit for 70R. The jumpsuit is good. The T-shirt is worse. She’s got some kind of weird form. In general, you can take.
I***a –
The straps are longer than in the photo, but in general a good suit.
Y***o –
Excellent quality, even all the edges on the skirt are crocheted 🙂 The fabric is nice, stitched everything is fine. On our doll is great, but the usual Barbie format doll will be just.
V***a –
Cool clothes. My daughter is delighted. Delivery fast to Vladimir Region Advise
V***v –
Very cute dress for doll) stitching is smooth, the material is nice, I am satisfied) the doll remains to wait) recommend
E***o –
Nice suit. Behind the Velcro on the skirt and blouse.
M***o –
Good dress for Barbie, exactly like the description of the item in question I recommend Thank you store. Nice to buy. Very well sewn and good fabric. I recommend
M***o –
Good dress for Barbie, exactly like the description of the item in question I recommend Thank you store. Good fabric and well sewn enchanted with purchase
M***o –
Good dress for Barbie, exactly like the description of the item in question I recommend Thank you store. Well sewn and good fabric
M***o –
Good dress for Barbie, exactly like the description of the item in question I recommend Thank you store. Nice to buy. Good fabric and well sewn
M***o –
Good dress for Barbie, exactly like the description of the item in question I recommend Thank you store good fabric and well sewn
K***a –
Very cool set, I’m glad zaskoczona craftsmanship.
L***a –
A good dress, only on a doll thicker than Barbie) for example on a Varya from a fabulous patrol
Customer –
Given the situation in the world and in China in particular, the tolerant amount of time came. Sewn very neat, nice fabric, sits well (but on the jacket will probably have to leave). Completely satisfied.
S***a –
Super! Pretty well stitched, arrived super-fast, satisfied, recommend!
Y***a –
Normal suit, kryvat a little bit, but it will cost you that price. Suitable for different dolls.
G***y –
My daughter loves this pretty dress and wishes one for her. Great advice.
Y***z –
He’s here fast! Beautiful suit, good clothing, I absolutely recommend! My happy daughter
A***a –
The set is beautiful, quite high quality, a little on the strap stuck out the threads, in general, very good The buckle is not fixed, it rolls around the strap Top approached the puchluy yoga (in the photo)
J***a –
A little thread inside stings, but overall looks good
V***a –
Great kit!!!! For sending I put 5, although I went the goods for a long time, but the delay was because of the coronavirus.
Y***o –
The dress is cool. The photo does not convey color or quality, and it is really on top. No smell. The lines are even!
G***i –
The outfit came on time. Looks very good. There is a small drawback-the seam on the blouse has to be sewn.
Customer –
Did not go (since ordered a lot came all in one package), passed 3,5 weeks, the clothes liked
A***a –
Great. The whole came. No marriage. Well sewn. Barbie is perfect. I’ll order another one.
A***a –
The goods came whole, all in size. I bet 5 stars, thank you
K***a –
The package went 40 days, but it was worth it! Very qualitatively stitched, beautiful, the village is good.
K***a –
The dress is cool. Pleased that the blouse and skirt is worn separately. Because of the crown of the SCA very fast parcels go
A***u –
My girl loved this set, very nice, just like with the photo, super recommended.
I***a –
Ordered on May 6, it came on June 8. About quality can not yet say, the goods received another person. Later I will add feedback.
S***a –
The quality is excellent, sewn neatly. Delivery to Kazakhstan about 20-25 days
Customer –
Super, my daughter is glad
O***r –
Beautiful kit, recommend to buy. Seller is good, delivery is fast.
Customer –
Clothes are cool. We bought for laleczek LOL OMG and some are for wide but gives trick. Recommend
Customer –
amazing quality! just like the pic. fits barbie well!
R***r –
I liked the dress, it is nice as in the picture and my Lorelai in it as a picture!
L***l –
Very nice clothes 🙂 A Little big for Byul but good.
M***a –
nice
E***a –
Cute set. I came to Irkutsk in two weeks. shorts are small, somehow mixed up
R***r –
Delivery fast. Very satisfied!!!
T***a –
Ordered on April 10, picked up from the Post Office (Russian Federation, Samara) on May 2, sent the next day. Packing is standard. There is a basement smell. Striped top requires washing. On the red Barbie yoga pants are not fastened, and clothes for Ken are quite large.
E***r –
The parcel arrived on time. All clothes are very decent. The edges are sewn. It’s nice to play. We will buy more))))
G***o –
The dress is great! Stitched neatly. I didn’t get it done.
E***a –
The mistress is happy. The dress matches exactly the picture.
Customer –
Thank you, the dress came up the doll, the daughter liked it! (Dolls included did not go-it’s ours)
T***a –
Delivery to Voronezh 3 weeks. The quality is good. Seller advise
C***e –
Good set for Barbie dolls, very good quality. Very well done. You will find nothing better at this price. Very good salesman. I’ll buy back from you since the shipment is fast even with the covid19.
L***a –
The dress of the photo corresponds, slightly remove the thread and perfectly, the fabric is soft, not worth it. Delivery 3 weeks to Mo
D***y –
The parcel arrived in time, without damage. Dress beautiful, daughter delighted.
D***d –
Very well accurate to the photo. The girl very happy. I recommend it
V***a –
Excellent quality, looks beautiful) * shoes and tights are not included *
U***a –
Very good kit. sewn well and the fabric is normal. The child liked it. came for weeks two surprisingly fast. I will order more
M***m –
Great ubranko for Barbie. Nicely sewn cool grade. Recommend
L***a –
The quality corresponds to the cost. The main thing is that the child is happy. Very quickly delivered.
I***a –
Very cool set! Any jacket fits)))
M***a –
Nice dress!!! Quality, the truth are found strands, but not critical!
N***a –
It is this set of sewing quality is not very, everywhere thread. Suitable for blyz
M***a –
Using standard shipping took 21 days to be at my home door from purchase. Beautiful set. The skirt is somewhat transparent, but on a good bill.
O***a –
The dress is very cool, on Liv is wonderful.
A***a –
very god material i like and i recomand
A***a –
The quality is not on 5 but for fast delivery and good packing on 5. i attach photo.
D***j –
Very much liked!!! Daughter is delighted!! Barbie “grumpy movement”-came idyllic!!!
V***v –
Stitched qualitatively and smoothly, threads do not stick out. On the doll until they tried on, but many numerical photos saw that there will be no problems with this)