Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful and high quality. The bow on the dress turned out to be a clip, which is nice)) the daughter is fully delighted!! Came quickly, thank you
Compatible with description
Perfect for baby born, the fabric is elastic so it is easy to put
Very nice material high quality
Dress on baby born 43 cm in my opinion is unlikely! It’s uncomfortable to wear it! Right up there! And so the quality is normal for such money!
Ubranko highly to touch and perfectly fits for baby born
The clothes are good. Panties are weak for baby Bonn. If Velcro stitch a little, it will be OK
Wonderful light dress
The dress came with a clip and as a gift put panties (thanks) the material is good, everyone is happy
Super very good
Fits well on the baby born. Hairband condition fun!
Very nice. Thank you. Just like the picture. The daughter is happy. For the doll is a little short.
Very cute outfit!
Very cute, great wearability
The product is what’s expected is! Looks neat looking! Fits babyborn doll
Beautiful. And tmb serves 30 centimeters. Order more
The costume is very cute, if you consider the cost of purchasing 150 rubles., then it’s just a godsend!
In life not so beautiful of course the quality is so average.
Good qulity. Great for baby born doll 34 cm
Sukieneczka ordered 10.03. Dotarła 28.04. Product complies with the description.
Great, good quality and fast delivery, perfect everything
Goal synthetics, my daughter liked it, despite the fact that the seam on the stomach, where the elastic band broke up
Dresses fit perfectly on the dolls. My daughter is happy.
Fits for lalę
Thank you! My daughter is delighted!
The jumpsuit is very beautiful, on one trouser thread is torn. The rest is great!
The dress is beautiful!!! Dostpvka just a bullet))
The dress is short, popu only covers, not as in the photo knee-length. Dress stretch fabric, Velcro cut is not for the head, the fabric stretches, the head of baby Bon passes. Hairpin bow.
Dress cute, thank you
Super!!!! Recommend. It’s already my another purchase and another time SUPER
Very happy. Just as pictured. Thank you.
The daughter is delighted. Cute dress)
Very good material
All comply with the description. Recommend
Dresses good gatunkowo, Mount flexible, easy for you to wear lalce.
The dress is very beautiful! Sewn neatly!
Lovely material , looks so nice perfect fit baby anabel ,
Dress great quality. Ubranko not at once. Recommend
Good dress, only no Velcro. first time barely stretched. delivery fast, 20 days to Tver
Cute suit, synthetic is true.
Super warmly recommend very fast shipping yours
Very nice. I recommend. I am very satisfied.