Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product is like in the descritpion
Neat feeder, but small, the cat still litter
Product arrive very quickly of very good quality in perfect condition. Seller to advise.
La small size è perfetta per il mio chihuahua che mangia 40 grammi a pasto, se avete cani più grandi vi suggerisco la medium. Molto comode le ciotole estraibili, facili da lavare. Il salvagocce molto funzionale.
Everything came as in the description, ordered Blue, it was exactly a month, thank you
Good, simple Bowl
Cute, practical and good quality
Wonderful. Thank you very much. Our dog like
Ordered on December 18 received on January 4 in the field., the track was tracked! good bowls, we have a French bulldog, while the puppy, but for an adult will be just!
Super quality! Very happy!
Good quality. I like it so much! And my cat too! Fast delivery.
Thank you for the goods, the whole, minus bowls for an adult dog will not fit, although I took a large size at once, the color matches, let’s see how much is enough.
At the top nothing to say identical to the photo
Great product! The store is well done!
Was bolshevat for dog. Just don’t think that the plates can not put in the microwave. IN general. Shipping 2 weeks
Super Bowl .. As in the photo… Beautiful!!! Thank you
Exactly as in the photo!!!!
I ordered the large size, for a cat. The cat is very pleased. Thank you.
Funny plates, very satisfied, thank you! Koteyke should like it
It’s perfect !!
В Москву пришла очень быстро,дней за 10 максимум
Товар понравился советую
Product excellent quality. Recommend
Little Little Bear.
Excellent quality Bowl)
The goods came very quickly, tracked all the way. Quality is satisfied. I will order more
Very quickly arrived the goods. For small dog perfect fit
vraiment bien 🙂 ,ces parfait pour un chiwawa 🙂
Very nice and practical. Good shopping.
Пришёл товар ,меньше месяца до г.Кемерово ,все понравилось
Nice bowl. Cat liked it.
My view is gray color not blue. For me this advantage, because szukałam gray, just not znalazłam and kupiłam this. Very pretty bowl
Arrived in good furniture state the product and arrived very fast, But the bag came a bit broken
Пришла хорошо упакованной. Для маленьких собак 29*6.2*18.5 как раз. Для собак среднего размера нужно брать миску больше. Аккуратная и приятная по цвету. Без запаха
Хорошие миски, не очень глубокие, но широкие, когда собака кушает, не вываливается еда на пол, т. к. есть как бы загиб на пластике снизу. Миски можно достать и помыть. С продавцом не общалась
Good Bowl. Shipping to Barnaul 18 days.
Good bowls, but we chose unfortunately not the size, for our small dog bowls are too small. Size S for cats, for dogs is not suitable.
Dog bowl was ordered 24 Jan 2020 and arrived 07 Feb 2020, even with CNY and Coronavirus, very impressed with shipping times all things considered.
Very nice to be able to track the shipping package. The product looks gbi. The store carded fast thanks.
Мне понравился товар, моей кошке тоже. Пришло все в срок, все соответствует. Спасибо продавцу.
Отличная миска, полностью соответствует фото и описанию. Большое спасибо продавцу. До Москвы посылка ехала 2 недели, упакована отлично!
Es perfecto para perros pequeños!! Muy bonito!! Y la calidad de 10. Envió rápido a España!! Muy contenta con el vendedor!!
I ordered L size for York. Good bowls
Misochki cool. Description and photo matches. Packaging whole. The parcel came quickly. I advise the store.
really love it
Excellent bowls… Dogko is happy…
заказывала самую маленькую, все устраивает, цвет совпал, сама подставка литая из пластика, мисочки под нержавейку вынимаются. думаю, будет удобно всем.
Доставка до Перми 20 дней, пакет открываешь есть не сильный запах, сама миска не пахнет. Качество хорошее
Размер S конечно очень маленький, а в остальном все отлично.
nice but too small..
very cool and useful
Excellent small cups for small dog or cat
Corresponds to the description, very cute!
Really liked me and my dog
In reality, not so bright… Very pale blue, otherwise all OK, for Mike Farley most)
Good bowls, only very not deep, maximum for puppy York
Me gusta mucho el diseño queda genial, para agua es un poco pequeño. Yo cogí la talla L y no lo recomiendo para perros de ,as de 12kg o así porque no os cabría la ración de pienso
Product complies with the description. Whole pretty well packaged. Bowl meet my and dog lead. Product worthy command.
The bowl is good, fully consistent, description, there is no foreign smell. The order was 1 month, the track was tracked, received at the post office.
Миски отличные. Доставка до Московской области 1 месяц. Рекомедую!
Ecelente product, well packed. Fast delivery .. The only problem was the color, bought in blue and green came .. More not hurt .. I am pleased
Пришли на 2,5 недели ! Все целое ! Пластик не воняет ! Единственное , нужно покупать дополнительно коврик , чтобы миска не скользила по плитке
Very beautiful! And the product arrived quickly
товар супер. рекомендую.
Удобная подставка с мисками и смотрится мило
Very good, beautiful, for Spitz bolshevat, but helps quickly not to eat
Very nice and very practical. To power remove the food bowls can change the water individually
In Tatarstan came in 2,5 weeks. Quality is good, the goods like, we do not regret buying)
Товар шёл до Ульяновска 18 дней. Довольна посылкой, дизайном. Коты тоже уже опробовали свои миски. Продавца рекомендую
чуть больше месяца шло, классная, кошке нравится
For Spitz 3 months excellent
Perfect and thank you
Shipping super fast but for medium breed dog very small
This is generally the right thing. It came very quickly.
Very beautiful and good quality and with DHL fast without extra payment within, very satisfied a recommended thx.
This is okay but looks cheaper in real life.
The order came quickly. I’m very happy. Thanks to the store.
Super fast delivery to Canada in less than 2 weeks! The set of bowls looks very nice and stylish. With regular bowls there is always a mess – food and dry pieces are all over the floor. With this set everything is neat and clean – no lose particles thanks to a clever design. My cat loves it (and I love this even more as there is no mess! 😉 )