We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-15 Business days
Canada, Europe
10-15 Business days
Australia, New Zealand
10-20 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 20 customer ratings
20 reviews
100% of buyers enjoyed this product!
5 stars
( 20 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
T***a –
Dog 5 kg at the time, I liked it at once)))
Rated 5 out of 5
S***s –
Good Quality and the size is perfect for a cat. The cushion is also really fluffy and soft.
Rated 5 out of 5
A***a –
Great!
Rated 5 out of 5
E***a –
The couch is super, it was about 40 days.
Rated 5 out of 5
Customer –
The product as in the description, very cool, high quality, the cat got used to 2 days
Rated 5 out of 5
T***t –
This is over what key only Please four women cotton midi assist with cereals long recommend
Rated 5 out of 5
R***r –
Came to Moscow for 1 week exactly!!! Was in a pleasant shock))) the quality is excellent, I do not feel any smell. Of course, it was remembered, the base should be ironed and The Lounger will look like in the picture) The quality is very good, I can say that even excellent) satisfied more than a cat))))
Rated 5 out of 5
A***e –
Good couch, soft, odorless. The outer part had to be turned to keep the shape. Delivery two months.
Rated 5 out of 5
C***o –
The quality is excellent. Highly recommended, my cats love it but without the lining.
Rated 5 out of 5
S***y –
Love it! it’s perfect- beautiful, high quality and comfy. my cat jumped right in.
Rated 5 out of 5
M***a –
The goods came for a month. Packed in a normal package. The upper part of the cat was not impressed, but the lower one liked it. And lies in it, and is mad. Ambushes, bites and jerks. The upper set separately, other cats still ignore, sleep in their usual beds. Quality is good, there is no smell, the shape keeps normally.
Rated 5 out of 5
E***e –
Perfect
Rated 5 out of 5
Customer –
Kitty very much, used 20 minutes. S 4 years is not too large. Size M fit perfectly. Items come in a month. Seller helpful on all questions answered. It ‘S not in the box, but quickly straightened. The bottom has a removable pillow
Rated 5 out of 5
N***a –
Very high quality goods) cat liked
Rated 5 out of 5
V***r –
Wonderful Cat’s nest. It came in about a month. Took the size m for the Cat 6 kg. The sides were tall and the cat was afraid to climb until the edges turned. The white part of the Couch did not like the cat, I had to remove it. But in a soft gray box climbed immediately. Uses not often, but when it’s cold in it sleeps
Rated 5 out of 5
F***r –
Good quality. My cat adopted her right away. Very soft material.
Rated 5 out of 5
L***a –
Long went, the quality is good. The cat is still indifferent.
Rated 5 out of 5
Customer –
Beautiful product, well finished. Shipping in 1 month.
Rated 5 out of 5
P***a –
Normally packed, corresponds to the description, materials and workmanship satisfied.
Rated 5 out of 5
B***l –
Love it
Only logged in customers who have purchased this product may leave a review.
T***a –
Dog 5 kg at the time, I liked it at once)))
S***s –
Good Quality and the size is perfect for a cat. The cushion is also really fluffy and soft.
A***a –
Great!
E***a –
The couch is super, it was about 40 days.
Customer –
The product as in the description, very cool, high quality, the cat got used to 2 days
T***t –
This is over what key only Please four women cotton midi assist with cereals long recommend
R***r –
Came to Moscow for 1 week exactly!!! Was in a pleasant shock))) the quality is excellent, I do not feel any smell. Of course, it was remembered, the base should be ironed and The Lounger will look like in the picture) The quality is very good, I can say that even excellent) satisfied more than a cat))))
A***e –
Good couch, soft, odorless. The outer part had to be turned to keep the shape. Delivery two months.
C***o –
The quality is excellent. Highly recommended, my cats love it but without the lining.
S***y –
Love it! it’s perfect- beautiful, high quality and comfy. my cat jumped right in.
M***a –
The goods came for a month. Packed in a normal package. The upper part of the cat was not impressed, but the lower one liked it. And lies in it, and is mad. Ambushes, bites and jerks. The upper set separately, other cats still ignore, sleep in their usual beds. Quality is good, there is no smell, the shape keeps normally.
E***e –
Perfect
Customer –
Kitty very much, used 20 minutes. S 4 years is not too large. Size M fit perfectly. Items come in a month. Seller helpful on all questions answered. It ‘S not in the box, but quickly straightened. The bottom has a removable pillow
N***a –
Very high quality goods) cat liked
V***r –
Wonderful Cat’s nest. It came in about a month. Took the size m for the Cat 6 kg. The sides were tall and the cat was afraid to climb until the edges turned. The white part of the Couch did not like the cat, I had to remove it. But in a soft gray box climbed immediately. Uses not often, but when it’s cold in it sleeps
F***r –
Good quality. My cat adopted her right away. Very soft material.
L***a –
Long went, the quality is good. The cat is still indifferent.
Customer –
Beautiful product, well finished. Shipping in 1 month.
P***a –
Normally packed, corresponds to the description, materials and workmanship satisfied.
B***l –
Love it