We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-15 Business days
Canada, Europe
10-15 Business days
Australia, New Zealand
10-20 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 38 customer ratings
38 reviews
100% of buyers enjoyed this product!
5 stars
( 38 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
V***v –
Chic! Big cool couch! Cat almost immediately liked)
Rated 5 out of 5
E***a –
Arrived quickly, two weeks before Novosibirsk 🙂 But the cat has not yet been interested.
Rated 5 out of 5
R***r –
The parcel went 1 month to St. Petersburg. The bed is beautiful and qualitatively made. Inside the pillow in a plush bag with a zipper. All as in the description. Package in two packages of tight covered tape. The bed keeps the shape. I really like it. No smell. The material is quality dense.
Rated 5 out of 5
V***a –
The couch is awesome! Very nice inside, I want to touch and touch)) everything is qualitatively done. Looks very beautiful.
Rated 5 out of 5
E***a –
Basket as in the description. It’s great. Slightly beat after sending and excellent)
Rated 5 out of 5
E***a –
Customer Satisfied!
Rated 5 out of 5
T***k –
Nice couch. Stuffed is not tight, soft, because of this a little poorly keeps the shape. Cat 5,5 kg is placed freely, it was possible and less size to take. Cats haven’t appreciated yet. In the photo two teenagers for 6 months, climbed more out of curiosity
Rated 5 out of 5
Customer –
Shipping to Novosibirsk from the date of order 15 days with RF) chair classroom) took for daughter, think and cat will not mind sit) 2 in 1 short)
Rated 5 out of 5
A***s –
Thank you! Everything is super!
Rated 5 out of 5
L***a –
Beautiful, soft and fluffy. I love it! Size goes perfect, I have a cat 4 kg and another 6 kg, and they both come in perfect.
Rated 5 out of 5
R***r –
A crib for my kitty I got in a month. The cot has met all my expectations! Large enough, soft, cozy, beautiful! Soft pillowcase on the pillow, removed, it can be washed! I highly recommend for my favorite pets. You won’t regret it.
Rated 5 out of 5
R***z –
Chic cot, really liked, though cats did not appreciate
Rated 5 out of 5
R***r –
The couch is very cool! Does not smell, just smells of a new thing. Everything is quality, neat. Stitched. The form immediately took as it should. Came very and very quickly. 10 days early) I highly recommend. The cat has not yet understood yet, since the parcel only opened
Rated 5 out of 5
V***a –
Chic couch, shape holds, soft, fluffy, there is no smell. Shipping 12 days.
Rated 5 out of 5
L***r –
I like. The cat walks around but doesn’t sleep there
Rated 5 out of 5
I***a –
The couch came very quickly. Literally in 2 weeks. No flaws. The form took quickly. Insanely soft! I bought 11.11 for 1200, in Moscow it would cost a minimum of 3000. Thank you very much!
Rated 5 out of 5
L***u –
Great quality and fast shipping. Ordered on 11/11, received on Thanksgiving. My cats love it 😉
Rated 5 out of 5
S***a –
I recommend!
Rated 5 out of 5
R***r –
Where do I get my goods?
Rated 5 out of 5
M***s –
The bed I loved it!
Rated 5 out of 5
M***n –
On almost two weeks.
Rated 5 out of 5
Customer –
Really quite large in size. Corresponds to the description, delivery is fast. The cat at first was afraid, but then it seemed to appreciate. Very soft and pleasant to the touch, well filled with filler. The inner cushion is with a zipper, so you can wash without problems.
Rated 5 out of 5
V***z –
A month just to get to Spain. Just like the picture. Good product. It doesn’t smell like chemicals or plastics. It was sent very pressed but recovers the original form as soon as the packaging is removed.
Rated 5 out of 5
D***a –
Bed Super!!! Cat appreciated immediately)
Rated 5 out of 5
E***a –
Very cool, full of delight
Rated 5 out of 5
P***d –
super
Rated 5 out of 5
S***o –
The bed really is very nice, buy it along with the drinking trough + feeder which is also great. The description is according to the product received. Totally compliant.
Rated 5 out of 5
E***a –
Excellent quality, the cat climbed there already two minutes after unpacking, here it is love at first sight)
Rated 5 out of 5
M***r –
Very beautiful great quality.Thanks
Rated 5 out of 5
Customer –
Stunning! Very soft, no smell, fine thick, and free ultra fast! 15 days in France. Top
Rated 5 out of 5
D***v –
Really good thing, came in a month to Yekaterinburg. Stitched qualitatively, there is no smell. The cotans have not yet recognized, but I think a little later will be appreciated
Rated 5 out of 5
S***a –
Great lounger for the cat! Well holds the shape! Delivery month. Thank you!
Rated 5 out of 5
M***a –
Super
Rated 5 out of 5
V***Z –
It took Me almost a month to arrive. It is great, very quality nice. The pad inside is removable. My Dogs loved them. Fit both, but I ‘ve bought for petty it is lengthened style sausage of 7 kg.
Rated 5 out of 5
Customer –
Perfect nothing to say
Rated 5 out of 5
M***o –
It took almost a month for my kitten to take trust and use it, but now she’s thrilled
Rated 5 out of 5
Y***s –
The bed is cool, delivery of a week and a half to the point of issue, St. Petersburg.
Rated 5 out of 5
E***a –
Very long waited, the cat weighing 3.5 kg fits well, whether it will sleep in it, it is unclear. He agreed to sit.
Only logged in customers who have purchased this product may leave a review.
V***v –
Chic! Big cool couch! Cat almost immediately liked)
E***a –
Arrived quickly, two weeks before Novosibirsk 🙂 But the cat has not yet been interested.
R***r –
The parcel went 1 month to St. Petersburg. The bed is beautiful and qualitatively made. Inside the pillow in a plush bag with a zipper. All as in the description. Package in two packages of tight covered tape. The bed keeps the shape. I really like it. No smell. The material is quality dense.
V***a –
The couch is awesome! Very nice inside, I want to touch and touch)) everything is qualitatively done. Looks very beautiful.
E***a –
Basket as in the description. It’s great. Slightly beat after sending and excellent)
E***a –
Customer Satisfied!
T***k –
Nice couch. Stuffed is not tight, soft, because of this a little poorly keeps the shape. Cat 5,5 kg is placed freely, it was possible and less size to take. Cats haven’t appreciated yet. In the photo two teenagers for 6 months, climbed more out of curiosity
Customer –
Shipping to Novosibirsk from the date of order 15 days with RF) chair classroom) took for daughter, think and cat will not mind sit) 2 in 1 short)
A***s –
Thank you! Everything is super!
L***a –
Beautiful, soft and fluffy. I love it! Size goes perfect, I have a cat 4 kg and another 6 kg, and they both come in perfect.
R***r –
A crib for my kitty I got in a month. The cot has met all my expectations! Large enough, soft, cozy, beautiful! Soft pillowcase on the pillow, removed, it can be washed! I highly recommend for my favorite pets. You won’t regret it.
R***z –
Chic cot, really liked, though cats did not appreciate
R***r –
The couch is very cool! Does not smell, just smells of a new thing. Everything is quality, neat. Stitched. The form immediately took as it should. Came very and very quickly. 10 days early) I highly recommend. The cat has not yet understood yet, since the parcel only opened
V***a –
Chic couch, shape holds, soft, fluffy, there is no smell. Shipping 12 days.
L***r –
I like. The cat walks around but doesn’t sleep there
I***a –
The couch came very quickly. Literally in 2 weeks. No flaws. The form took quickly. Insanely soft! I bought 11.11 for 1200, in Moscow it would cost a minimum of 3000. Thank you very much!
L***u –
Great quality and fast shipping. Ordered on 11/11, received on Thanksgiving. My cats love it 😉
S***a –
I recommend!
R***r –
Where do I get my goods?
M***s –
The bed I loved it!
M***n –
On almost two weeks.
Customer –
Really quite large in size. Corresponds to the description, delivery is fast. The cat at first was afraid, but then it seemed to appreciate. Very soft and pleasant to the touch, well filled with filler. The inner cushion is with a zipper, so you can wash without problems.
V***z –
A month just to get to Spain. Just like the picture. Good product. It doesn’t smell like chemicals or plastics. It was sent very pressed but recovers the original form as soon as the packaging is removed.
D***a –
Bed Super!!! Cat appreciated immediately)
E***a –
Very cool, full of delight
P***d –
super
S***o –
The bed really is very nice, buy it along with the drinking trough + feeder which is also great. The description is according to the product received. Totally compliant.
E***a –
Excellent quality, the cat climbed there already two minutes after unpacking, here it is love at first sight)
M***r –
Very beautiful great quality.Thanks
Customer –
Stunning! Very soft, no smell, fine thick, and free ultra fast! 15 days in France. Top
D***v –
Really good thing, came in a month to Yekaterinburg. Stitched qualitatively, there is no smell. The cotans have not yet recognized, but I think a little later will be appreciated
S***a –
Great lounger for the cat! Well holds the shape! Delivery month. Thank you!
M***a –
Super
V***Z –
It took Me almost a month to arrive. It is great, very quality nice. The pad inside is removable. My Dogs loved them. Fit both, but I ‘ve bought for petty it is lengthened style sausage of 7 kg.
Customer –
Perfect nothing to say
M***o –
It took almost a month for my kitten to take trust and use it, but now she’s thrilled
Y***s –
The bed is cool, delivery of a week and a half to the point of issue, St. Petersburg.
E***a –
Very long waited, the cat weighing 3.5 kg fits well, whether it will sleep in it, it is unclear. He agreed to sit.