Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice suit, liked
wooowww really worth it! fast shipping! 2 weeks! good quality and really good costume! 5 star!!!
Very beautiful dress, good quality
My daughter is delighted. For 6 years is not up to the floor. Delivery came quickly 18 days before Moscow.
My daughter is in love with this costume! 🙂
Great dress. Fast shipping
Ordered 03.01, took from the Post Office 20.01. Fast shipping and tracked. Now about the dress: the delight of the child is not described in words) very beautiful. Bright, well-sewn, looks great. Took 6-7t, on a plump girl with a height of 115 came up, in the skirt, but still beautiful)
The product conforms to the photo very fast delivery 15 days. Very satisfied
Super. Daughter happy and myśle with this best reviewed
As in the picture, thank you
Great dress. The child is delighted! Stitched neatly, odorless.
Just fun Sanya ~
A few are not as elegant as in the photo. For a child matinee the most it.
Quality מצויינת. Beautiful ושווה
My girl loves it shes 5 years old uses euoro 128 in clothes it fits perfect on her in us she is using 7 year in cloths. Hope this will help you all
good quality fits perfect to my girlie
Super and fast delivery to Moscow!
Beautiful, nice, fast delivery, good packaging. Thank you!
Good quality. The child really liked it. Thank you.
Order came quickly. I have one very happy girl today. Very good quality. Stitchwork very neat. Small gift received with the order. Thank you so much. Will definately buy from you again.
The costume is sewn very qualitatively, for 5 years came up perfectly, the Russian wear 110-116, the delivery is super fast, as a gift put a hairpin)
The goods are quality, sewed well, put a small gift, which is nice
She took a dress for a plump child. Our height is 107 cm, weight is 24 kg. On the dress itself is written 130 cm. Initially, the dress seemed that it would not fit, it goes all the same to a thin girl. Dressed, was back to back, then stretched. Just a couple of hours as I wore. Quality surprised, it’s really good. Synthetic material, but good synthetics.
Quality is excellent! We are waiting for a New Year’s holiday to give. I’m very happy! I think my daughter will squeak with joy)). Now I’ll order a wig! I did not dare at once.
The size corresponds, the seam in the middle is a little scratched.
great quality and size flexible.
The suit is wonderful. The Moscow region lasted six weeks.
Everything was fine. Fast shipping. Thx a lot.
I received the parcel. Until I unpacked.
The suit is very beautiful and made neatly
The goods are good. Delivery is fast.
The suit is cool! I liked everything, the size corresponds
It fits for 116 in PL
Product good, arrived in net advance
Size troszke zaniżony. Colors, fabric and workmanship very good.
very fast shipping thanks alot my daughter love. it so much
Perfect! Bought 1 size bigger, it fits good
Went well sooo long-50 days. To the matinee did not have time, so I had to buy another mermaid costume and in fact this was not needed. Looks good
Super cute little dress for my daughter of almost 5
Delivery 3 weeks. On November 29, an order was issued. Received on December 20. Track tracked. From China sent on December 5. Great costumes. Everything came up. There are no complaints about the quality. Daughter is happy) thanks)
The dress is beautiful, just like a real scale, the quality is good. But very long shipping! It was supposed to come on December 9, and it came only on January 4, the child on the matinee remained without a suit!