Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-15 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***a –
Костюм хороший. Материал – синтетика. Штаны, футболка, накидка с капюшоном, платок на лицо, пояс и четыре золотые верёвочки. Размер совпадает. Качество нормальное, все швы в норме. Ребёнку понравилось. Пришёл очень быстро.
A***a –
The goods went almost two months, received after the new year, but the costume itself is good
D***t –
Free shipping super fast, good product recommended
Y***a –
very good
A***r –
super
H***n –
7 years old, size XL perfectly fit. Fast shipping. Thank you.
T***s –
. Really good. The happy. It’s really fast to Israel. Invited measure 140 parent-child seven and a half, little big on it
Customer –
Elégedett vagyok, tökéletes.
C***r –
Very good, my child is very happy. exactly like the picture
A***k –
bardzo szybka wysyłka do Pl polecam
V***v –
The suit fit in size, the son ran all day. In the mask there are holes under the eyes. There are no cutouts for the nose and mouth. The costume goes in the form of a overalls.
M***i –
It’s fast מאד
K***o –
πολύ ωραία!!!
K***z –
ok
L***o –
Quick, liked it very much.
Customer –
The product exactly as the picture, taken month and week arrive
A*** –
wszystko super !
M***z –
Very fast and same as described
K***n –
Super! Shipping 2 wks. Recommend, very cool wytrzymaly material. Napewno us for dlugo posłuży. Size corresponds to 110.
S***r –
great quality.
B***u –
משלוח מהיר מאוד! מצוין!
I***A –
Everything is perfect
A***a –
Seller responds very quickly, appointment unkept and shipped quickly
M***a –
Such a speed of arrival for the first time in two weeks!!! Super!!!
S***t –
Fast delivery. good quality.
L***s –
Good but 110 at 103 cm. leg are slightly long but no problem with shoes on.
O***k –
The baby is happy! Thank you.
A***r –
Very good
M***k –
Dress Super son satisfied. Son has 5 years Size 110 perfect
R***r –
Отличный костюм! Сшит аккуратно, нитки не торчат. По размеру подошёл. Ничем не пахнет. Сын в восторге!!!
O***o –
The costume is super most important the child is happy for the quality of five stars, and for the delivery of three stars.
H***r –
Its great
A***e –
Perfect Well in disguise and time arrived within Weekly
T***g –
Children are happy
Customer –
For 6.5 years Size 130. The child liked-does not want to shoot)))
C***d –
Good thing we took one size more than I should have. He’s doing perfect.
M***v –
Came quickly, but too big.
Customer –
Shipping arrived fast. The product is suitable for the child. Thanks to the store
M***n –
Daughter thrilled at this great suit!
M***m –
I recommend 100% very good costume. Well stitched. For my 5 Year Old fits perfect 110
Customer –
Excelente material e acabamentos!!! Adorei ficou perfeito obg.
G***m –
Шикарный костюм!! Сын счастлив!! Костюм теперь не снимает вообще))
B***a –
Super!
M***a –
ok
Y***a –
The size is clear, the height of the child is 120 cm. Synthetic fabric is solid, well, dit asked this hero. In the mask to breathe hard, current a couple of minutes to be.
S***r –
Perfect! And whole fast delivery of 1 week! Genuine Super me baby son of 5 is very happy. Thankyou.
L***u –
good
P***r –
Size prawidlowy, well uszyty. Strap with pare tonow jasniejszy from calego outfit. Blyskawiczna wysylka, doszedl in niecale 3 weeks. 🙂
F***e –
Really nice, fast delivery
A***s –
All size, fits well
Customer –
good
I***m –
The goods are Harosh… the boy is pleased .. the goods are fast…
A***a –
Very cool Stroj, size The agrees
D***L –
Perfect, thank you
Customer –
Niece is supremely like with already…
R***r –
The costumes are great!! Nice quality!! The kids loved them!! The store super!! Thank you very much!!!
L***m –
Costume charming exactly as the picture
S***r –
Great Costume, my Son loves it
D***z –
Dazzling!!! The happy. Thank you very much
S***c –
super good
A***l –
excellent
T***s –
Great costume, nice price.
G***g –
Excellent product. I ordered for my 5.5 year old son. He isn’t thin. The costume seems a little longer than necessary . I hope to update after checking on him. The head part he already using. Pretends to be ninja;)
I***r –
Recommend it and very very very fast delivery thank you
A*** –
Good
S***r –
idd top i had size 120 for my 5 year old its perfect kid is verry happy
I***r –
Arrived very fast!only Two weeks! Good quality
N***s –
Neat delivered on time. Now still equally pated on Carnival.
L***i –
It’s fast. Measure precision. Good quality
E***r –
very good
Customer –
Great store! Very fast shipping, arrived to Brazil in less than a month. True to size, good quality. The kid loves it! Recommended!