Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
C***o –
Very good article this very nice thank you
N***a –
Посылка к сожалению так и не пришла.
E***o –
I always buy this salesman because he does great and he comes soon. In 15 days he sent me the order.
M***a –
Super! I am very satisfied, very fast wysylka. Recommend
M***a –
Super!! very fast wysylka,wyglada pieknie. Recommended!
Customer –
Delivery is very long, probably due to Chinese holidays. Ordered in January received 24.03. The addressee came empty without engraving, although several times wrote messages to the store, with information that must be engraved. Also asked to send another product bought from him in one parcel with a collar, but apparently messages about requests are ignored, as well as information about what you need to engrave on the addressee. The price of the set is certainly attractive for us, but I would also like the information that should be on this addressee
R***i –
All OK. Best regards.
P***d –
jesten bardzo zadowolona. adresowka są śliczne.am nadzieję że grawer nie będzie się ścierał.
P***d –
jestem bardzo zadowolona. adresowka są śliczne
A***e –
Il top..felicissima dell acquisto
Customer –
Perfect!
E***a –
Super! thanks a lot to the store!
E***a –
супер!Спасибо большое продавцу!
L***a –
Lindo
M***k –
Even though the truth thinks it was thicker. But it’s very pretty, fast shipping only one exact month.
F***r –
Loved, Grace, arrived fast in Brazil!
V***R –
Perfect 🙂
P***A –
Thank you very much. All as written on the site.
A***s –
It was smaller than I thought it would be but perfect size for her it’s very cute
N***M –
It looks really good but I received one with the stain. Anyway, I know it happens so I’m leaving 5 stars for good product
J***z –
Beautiful!!!
B***s –
5*
P***r –
Cool but M as size is small
Customer –
Всё ок. Информация выгравирована правильно
V***a –
отличный, всё без ошибок, спасибо продавцу
E***o –
I loved it. Thank you.
D***l –
sehr süss…..danke
A***a –
Looks great
A***e –
Parfait!
J***e –
Very well made and engraved. Pretty, thank you. Fast delivery.
E***r –
Very nice
N***a –
Всё чудесно, но, уважаемый продавец, номер телефона на брелке слишком мелкий. И ведь место есть, зачем так мельчить
K***z –
thank you so much fast delivery
N***u –
Very good item
N***e –
The font of the engraving was different than expected (I don’t know if it was customizable or not) but otherwise the tags look exactly like the picture. Super cute and good quality! Thanks!
J***a –
The order came quickly, the address is super! Pink, for a small dog-girls just.
A***o –
They’re perfect, super well made, and they bring a closure to hang them off the necklace. I recommend it!
R***z –
Me encantan
I***n –
Super))) I’m just in the grip! !! For such a Groshi Duzhe klasna rich!!! The room and room were written correctly, the room was nice, it was nice! !! In one word, a little positive, positive!
I***a –
Super, all was ok
E***o –
Long gone, that’s the only minus. Qualitatively done, without mistakes. Everything as ordered
F***e –
Very good fast delivery four weeks for France
M***m –
отличные бейджики для моих котиков
E***z –
The hook looks fragile, but the plates are perfect.
M***a –
Very happy and precious, thank you
Customer –
Item same as description. Very well recorded x both sides. Quality-price nicely. Recommended store.
Customer –
Product compatible with description, engraver well made. Recommend
J***r –
Wonderful cute little tag for my dog. Came with all the info I requested on the back. Charm is nice and very good quality for the price. 10/10 Would recommend
S***s –
super netjes
Customer –
Cool tanks!
N***z –
I love it.
M***s –
Looks the same as the picture
M***k –
I thought it would be a little more. And so I like everything
P***t –
Very nice medal. Quite consistent with the photo. Gravure nickel.
C***n –
alot smaller then I thought it would be
K***a –
Very good product. So happy to get it because of coronavirus the shipping Time was So long. I like the product.
Customer –
All is well, small pendant, error in engraving no
R***n –
Perfect thank you
Customer –
A grand merciiii
V***o –
After so much waiting at last came, very pretty and is engraved on both sides the name. The wait is worth it, thank you.
T***e –
J’adore merci beaucoup
M***s –
Excelente
I***r –
Very beautiful! Gift appreciated!
S***a –
Surely the best purchase e echo 11
V***e –
Engraving super nothing to redire!
A***l –
Nice, super recommended. The engraving is very clear, as I wrote it in message to the store it was made. Euro currency size. Take another ring and carabiner to place. Very happy
C***m –
It took Me too long to get there.
A***C –
It’s perfect! Everything was spelled correctly and exactly what I asked for. Thank you!!!
T***a –
It came fast enough. But the surface on which the engraving is all in pimples or bubbles. I think everything will fit. The inscription is made in Latin. Orange for some reason.
T***k –
Unfortunately, the inscription is read with difficulty, T. K. Letters and numbers are simply engraved and not tinted with dark paint, well, the medallions themselves are made neatly and brightly.
A***a –
Item not received, money returned
S***a –
nice.it came after 55 days.thank you store.thank you soo much.
Z***a –
Отлично
D***l –
as in the picture, no mistakes.
D***a –
Unique product. I recommend
B***s –
i love it great for my puppy
C***z –
The product is quality Nice, in the front the name going stuck, on the back is recorded the address and the number of telephone
E***a –
polecam
S***u –
Good item
D***z –
Thank you!! It was perfect!!!
A***a –
Thank you Seller. name and phone were correctly written, waited not very long.
I***a –
Quick delivery and very nice
D***s –
Cute and clear pendant
S***h –
Toll
D***a –
Excelente
Customer –
very beautiful! i like it so much! thank you from me and my dog
I***r –
I love ittt so much!
F***r –
ok
M***z –
It is equal to the photo, the color varies very slight, however the order took a while because they didn’t mail it to me Mexico as mentioned, but by quality post (I had to ask several parcel companies)
M***a –
Super, excellent quality and calligraphy.
I***a –
Thank you to the store, the goods have reached To Belarus quickly. Packed Well, the engraving is excellent all the letters and numbers can be seen well.
U***b –
love the names on them .. my dogs name on the design we love it thanks ❤️
J***a –
Hang tags are fantastic 🙂
U***r –
product is perfect
R***r –
Excellent address, written letter in letter, came quickly, in one package with other goods, on the train we hang
Customer –
The product is great, just like in the picture.
M***u –
Super pretty very happy the engraving is beautiful too
N***n –
I recommend very well, thank you
A***a –
Bien
K***k –
Check all. The text of the Chitty ale trophies of the roschtyatti. I’m so kind, so nice. Meni Duge was like that.
Customer –
Информация выгравирована точно, белок маленький и лёгкий, на котика в самый раз. Шло до Петербурга больше месяца
N***a –
просто супер!! очень позитивный и приятный продавец, спасибо огромное. рекомендую
T***s –
Very happy with purchase. The attachment is quite weak, so need to replace it, but the tag is really good.
R***i –
Perfetti
J***z –
Very responsible
Y***a –
Less than expected, I would know, I ordered my York
J***e –
Perfecta!
K***t –
Awesome dog tags!! I love it. Looks exactly like the pics & matches the description. Very happy!! Thanks 🙂
K***t –
Perfect!! Thanks 🙂
A***a –
ok
Customer –
Great quality!
O***a –
Very good tag, for Cocker Spaniel Even a bit too big. Engraving quality is good. I will order for another dog from this store
L***k –
Good, light, but from afar visible and nickname and phones)
T***a –
Thank you)
I***o –
супер
J***t –
Top, very satisfied, all as expected
Customer –
everything was perfect…
T***b –
love it. As described will definitely buy more
I***a –
заказала товар, но к сожилению последнюю букву не дописали. Продавец хотел возместить ущерб и за 0,01€ прислать новый брелок. Но посмотрев после недели, как собака понасила брелок, реально понимаю, что его на долго не хватит. Это собака, котораю бегает, всюду лезит, что то гризёт, брелок очень быстро снашиваеться. Нафиг мне ещё одна такая ненужная фигня. Ну побегает месяц, через месяц ещё заказывать? Продавец общительный, сразу выходит на контакт, сам предложил компенсировать, за это ему и поставила 5 звёзд. Ну а о качестве товара решать вам. Если собачка маленькая и не шустрая -может быть. Я одела на своего волка и реально понимаю, что штука безполезная….
A***a –
Thank you very much and recommend.
R***n –
I’m a little disappointed. Thank you
I***a –
I denied it, I think the problems of the bully Z nausoy ukrpartoy
M***r –
Perfect!
A***a –
Perfetto ♥️
D***D –
Bardzo ładne . Polecam
M***i –
Very nice sheet and recording, ask more times. Thanks
I***a –
Awesome
J***a –
lovely, perfect, good quality
A***P –
exactamente igual a la foto
S***. –
Super product. Fast shipping to Spain! I recommend it!
J***a –
Excellent vraiment
G***y –
quality is excellent and engraving is large and clear
S***n –
Great product, engraving looks very good!
T***o –
Perfect!!!
T***o –
Perfect! perfect!
K***z –
thank you. so cute for my pet. I recommend this saller.
L***s –
Labai patiko! Rekomenduoju!!!!!!!!!!!!
T***a –
Thanks for sending the order although it is a global pandemic with covid! It’s the second time since i order here and i’m very satisfied!
Customer –
Love!!!!
F***n –
Very neat
O***a –
The parcel was thrown in the mailbox a little more than a month later. Delivery time expired, opened dispute. A week later the goods came. The dispute canceled. The goods are exactly as in the description. The inscription was made by the store without spelling errors. In general, I’m happy. And the dog shakes his head, wants to drop the pendant. Not used yet.)
A***a –
Piękne. Bardzo szybka wysyłka, zawieszka jest śliczna.
W***a –
Beautiful color, super workmanship
N***a –
Good, light. clear large inscription.
Customer –
Oooooochen cool addressee) beautiful unreal) I recommend)
K***d –
Super qualité j’adore goods!
R***o –
Do not take neither 20 days to arrive in asturias and over the name puts it in large and the numbers. Ask more
J***o –
muy lindo
K***a –
Very nice! Even better than in the picture :))) thank you!!
V***a –
Very Fast delivery :)))
N***a –
Ha tardado un poco,pero en la situación que estamos en normal ,igual que en la foto,muy bonito, recomiendo.
S***i –
Very good i like To order again!
Customer –
genial,muy bonita
M***a –
Very good. Unfortunately, come very slowly, because of Covid-19
L*** –
Very cool the same k the photo
M***i –
Smaller than I expected. Very good quality! It’ll take a little while to get there. Thank you!
Customer –
Fast shipping about 1m
A***a –
product as described. just what I wanted
H***e –
I arrive 15 days you walk very nice sun they are girls
Y***n –
Great medallion
E***a –
Super keychains! Bright, engraving is good.
S***a –
Very beautiful
F***e –
Never reçu
K***a –
Pendant class, but very long walked
A***a –
Delivery 23 days to St. Petersburg. The store immediately contacted after the order (1-2 hours) and asked about engraving! The inscription as I asked. The color of the medallion too. I thought it would be warmer, but it’s almost not weighty, it’s good) I will definitely order myself and friends I will advise!!!! + Price excellent about 70R. We have to make engraving costs 300-500r + the price of the medallion.
F***e –
Parfait
K***a –
I’m selling it to my uncle! Everything is exactly the same with acuratously written!
A***a –
All perfect!
Customer –
Great! I love it!
N***n –
Just like in the Photo, fast shipping, we will buy again.
S***a –
Absolutely great! Thank you
Customer –
muy bonita
S***a –
на собачьей площадке всем понравилась лапка 🙂 спасибо!
L***r –
Slightly wrong with the size-it was necessary to order a larger size. Engraving is excellent, came quite quickly.
P***z –
Product same as in photos, excellent engraving, I recommend, I will order more
Z***a –
Everything is fine!! thank you
S***o –
Order arrived as requested. Very good store.
M***l –
Very nice,good quality
J***a –
Perfect the color is superb! Order placed on December 8 received January 22!
Customer –
Product as described. Grace was my dog. Recommend.
P***e –
So loving these tags! I will absolutely be ordering more!
G***a –
excelente
T***o –
Excellent