Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect good quality. I ordered size 6T for my 4 and a half year old daughter who will be 5 years old in August. It will be perfect at the waist I think.
very good and soft quality. my doughter love it, thanks you ❤️❤️❤️
The skirt is very beautiful, my daughter likes it very much
Great!! Baby happy, I’m happy with buying too! Good quality
The dress is very beautiful. As in the picture.
Very nice! I expected the truth less. My daughter is super happy.
I’m delighted! Of course, you need to put the wig in order there straighten wash, immediately advice-in Lenor in the car!!! And there will be a plane
Perfecto !! Talla 4 para niña de 3 años ! Un poco ancho . Bueno relación calidad precio
The product of excellent quality and such as description photos. Very reliable
Very very nice dress my daughter is very happy with
Good dress, child 100 cm, happy. The train was cut off, because it was hard to run, the legs were confused
absolutely amazing! especialy for such a price! thank you store for stickers as present!
Elsa’s costume is beyond praise! 5KA Rostov 130 came, the growth of 107 looks normal, well, this suit of the year for 2 is enough. Long enough train!
Spectacular very nice same as the picture my girl is enchanted so it fits the complement of the cancan
The child is delighted, for the first day two crystals from the chest fell off, otherwise excellent
Beautifull quality dress, at Age 2,5 I ordered 110 (3-4 years) and perfekt!
The dress is beautiful and chose size 8 for 5 years. Is perfect!
Top très bon qualité
Gracias exacto a lo publicado!!
Great dress, everything matches the description. And the size came up
Brilliant purchase and quality. Highly recommended.
My daughter is very happy. The dress looks as pictured. Thank you!
very happy with product. high quality
A little big
Chose the daughter herself, after registration the delivery was already in 1,5 months. I thought that in quarantine conditions, apparently it’s normal. In fact, the dress came in 14 days. Quality is good, all in the set. Thank you to the store for the service and efficiency.
All as in the description. The goods came to Astrakhan for 3 weeks.
It was exactly two weeks. Beautiful.
Lovely dress good quality. I had ordered 7-8T. This matches well with my daughter of 5 years. Despite the Corona crisis reasonably fast shipped without problems. I recommend this shop sure to.
Very good quality! Delivery in 15 days, very quick. My 4 year old daughter loves it!
Beautiful dress a big thank you to the store My daughter already loves it
Excellent quality, run a little boy
The dress came fast! Two weeks before Moscow! Track tracked completely! Granddaughter dress soled
super, good quality
Perfect, totally recommended. I recommend taking one more size.
Very quickly. Within 2 weeks
very nice and thanks for the sticker! my daughter loved it ❤
Шикарное платье!!!! Брала на рост 102-104см.дочка в восторге, супер быстрая доставка. Благодарю!!! Положили наклейки в подарок
How do I know that sometimes there are problems with sizes I ordered a bigger one (it’s easier modify it) and it was the best I could have done. Good quality product, the dress comes with lining. I was surprised by the truth.
The fabric is very good and served perfectly.
My daughter was over the moon about the dress! The quality is okay for the price.
Beautiful dress! Excellent quality and one very very happy little girl!! Thank you!
Sehr schnelle Lieferung nach Deutschland. Allesbestens, danke!
I liked the dress very much. The transparent fabric is nice to the body. The size took for 5 years, the height of 112-approached
Parfait bonne qualité
Everything is super, the daughter is very satisfied!!!!
The quality is very good
its okay… and my daughter is happy, so i’m happy too
Beautiful dress. I recommend sizing up for more room. Daughter loves the longer cape in back.
it was a perfect deal
Great dress! Quality is excellent! Beautiful. It came in 16 days. Thank you store! One clarification-on the height of the child 120 cm dress took on 140.
Fantastic!!! Really very good product. Really satisfied.
Very nice, my daughter loved it, I asked for two bigger sizes and I’m barely there.
Thank you store! The order came quickly. The dress is cool for its price. Gloves are clearly in size for a 3,5-year-old child.
Very beautiful dress! Delicate details, fine work! I’m delighted, and my daughter refuses to shoot! At the height of 102 village perfect! It’s exactly in time! Thank you!
The daughter liked it
thank you. our girls are very very happy.
Beautiful dress, and with all your accessories. My daughter is felizzzzz
Beautiful. Same as in the photo. It comes in a bag all very well packed. For my 5 year old I ordered size 130. She looks perfect. I’m delighted.
Very beautiful bracelet for girl
Tes bien merci
Shipping fast and quality also good!
Beautiful, good quality, fast delivery, nothing broken or demaged, definately recommended
nice made, thanks
Very beautiful dress, the fabric is nice, does not scratch. Sewn basically well, only the rhinestones along the gate are glued not neatly, glue is visible. The size 140 is just for the girl with a height of 117 cm.
me gustó es igual ala foto
Wonderful, excellent product very well done I charm my daughter felizzzz! Really worth the Peña excellent quality
Super qualité et taille très bien! Je recommande
The dress is beautiful, you can’t order more for that price. Thank you!
As expected, everything is fine. On height 104 ordered 4 size. On the label 122))) we just right.
Very good quality, highly recommended! I bought full set, daughter is 3,5 years old, she is so happy! thanks to store!
For 5 years is too big. The child is delighted. Soft enough.
Very good! Fast arrived in 15 days more or less. Fantasy is beautiful is like the pictures. My daughter loved.
It’s just waaaau! The child will be delighted! Everything came intact, although packed in appearance is weak. The quality is excellent, as far as it can be excellent for such things. The only thing-the pendant on the necklace was darker than the rest of the jewelry, as if not painted to the end. I removed from the bracelet and changed from places, still a bracelet for a child 4G bolshevat, will not wear.
super fast and beautiful. thanks a lot.
For a girl 6 years old ordered a size of 130. I think it’ll be OK. If you think about gloves, I do not advise you to take, as they are fingers for three-year-olds. The dress is in good performance. While I can not show the photo on the child, as I took as a gift
Great, just like in the pictures. Beautiful and fast
Very beautiful. Super gloves. The daughter is delighted. At a height of 112 cm with a margin
Dress przepiękna. Daughter is zachwycona. Shipment very fast dotarła. Thank you
Shipping and receiving in less than 1 mounth. Very good packaging and good product quality. Child aged 4 years : taken 5/6 years very good sized . pretty dress similar as the description.
The dress is amazing quality!!!! Very beautiful!!!! And sewn very neatly! The child really liked it! Came in 2 weeks! Recommend
Very fast and very beautiful.