Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-15 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***r –
Corresponds to the description. I recommend to buy!
N***n –
The chicken came quickly, 20 days before Samara, but with it there is a nuance: screams strongly at pressing, does not scream-sorry.
M***s –
Lasted quite long for that I the package was concerned, but that will be called by the Corona crisis come.
S***g –
Dog toy with ence ~! So like the four key ^^
V***h –
Come, great toy
P***e –
A little funny voice, but can be
P***n –
Funny, screaming loud. The dog will like it.
A***v –
Chicken Super! I came quickly. Jack Russell is very pleased.. Recommend.
F***r –
I ordered this chicken to make youtube music videos. I was worried if it made sounds while exhale and inhale or only inhale. Turns out it makes sound on both, so when pressed and released. I’m very satisfied of the product. I don’t know if it’s a good toy for a dog but it is a good music instrument.
R***r –
Bought a dog play children
Customer –
With the size did not guess. Took the middle one and it’s small. Take the big one. There is an unpleasant smell.
G***g –
A grade
G***M –
Long szło, but little dog happy
M***a –
The toy is cool. It’s loud. Dog delighted
E***v –
Cool
E***a –
The puppy is madly happy with the toy. But at night all the same it is necessary to hide it)
Customer –
male to
P***n –
Everything is cool
A***a –
Funny chicken, the dog appreciated, the only thing that the head from the torso constantly falls off when playing with the dog, and so I recommend) funny thing
A***h –
Good
S***v –
The usual duck creaks, the dog did not like
A***a –
Very much smelled of rubber, the smell did not weathered-threw out
Customer –
Great toy. My goat won’t break up with her.
M***O –
Goods didn’t come
M***m –
Excellent product, it was an excellent xd investment, but already serious the toy is as it appears in the picture and arrived well packed, 100% recommended
O***a –
Cool squeak.
R***r –
Chicken is cool, so oret 🙂 the dog is delighted. I do not know if it will last long) the size approached us
D***v –
The Eagle that the song is making a joke
A***v –
Normal such chicken
Y***z –
super!!
Customer –
very interesting. Finally arrived
Customer –
Corresponds to the description. Rubber is very soft, the dog gnawed in an hour
W***s –
Excellent Product
J***t –
obnoxiously loud but cool
N***v –
Delivery 2 weeks to Tver
E***a –
Came quickly, the dog likes
M***v –
Chicken Super
S***m –
When pressed I sound is big. Please see
N***v –
Great came in time
M***A –
Game Chicken Dog shaped my dogs have much thank you
R***r –
Size M. For this money, good chicken. With a light rubber smell. Came in for 4 weeks