Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-15 Business days |
Canada, Europe |
10-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Kombez liked the grandson for the summer just right
V***a –
Everything is fine, the fabric stretches well.
S***s –
Заказ пришел очень быстро 11 марта заказали 28 марта получили. Брали на вырост. Материал очень мягкий. Продавца рекомендую.
Customer –
Good
L***k –
the product is very good quality,cotton,colour,everything
A***o –
The quality is very good and the design very nice
Customer –
very nice. 100% cotton thats y i like it more.
S***i –
Good material super light for summer
P***b –
Troche Dlugi period waiting for przesylke
L***a –
Excellent quality
A***R –
Thin, put over the head, for a child of 3,5 months is too big, size 6 m. Walked about about a month, maybe more
A***a –
Fast delivery, ordered 10.01, received 29.01. Malomerit, on the growth of 68 just. and in general, a good Sandman.
H***a –
In general, the quality is good, corresponds to the size of the grid, but the button was defective
O***r –
I’m happy!
R***r –
Great item!
A***v –
Beautiful, the picture is smaller than in the photo, but high quality, not sticker. No smell. 12 m somewhere for 6-9 months, no more
Customer –
Leguenkaya
N***a –
большой
O***a –
It came in just 2 weeks. Quality is good, soft material, threads do not stick out. Delicate color.
S***h –
Very nice
R***r –
Спасибо качественный товар
U***r –
брали 12 и 18, 12 маломерка, или пока ребенку 9 может в 12 будет лучше, на ножках впритык, 18 большой, качество супер
N***a –
Bodices are tender, the pink fabric is thinner, and manufacturers, judging by the labels, different and sizes too, pink 80/48 is smaller than blue 73/48.
K***a –
Тонкое классное боди !цвет не белоснежный,а больше кремовый. быстрая доставка,я очень довольна качеством !продавец молодец!
M***m –
Product complies with the description. Recommend
K***a –
Good Sandman. HB. With large margin
J***a –
Гарний!Такий,як на фото
J***a –
Body is super, bright, beautiful. Good drawing. Goes in size
E***r –
Lindo
J***j –
Bonito
S***o –
Very good body, odorless and thread!
O***o –
Fine material, a can treau large, labels and outside but pretty
K***a –
super
I***a –
Super workmanship, super material
I***a –
Great Sandman. Come quickly!
M***a –
хороший бодик. на счёт небольшого брака написала продавцу, извинился и сказал о какой-то скидке, видимо, на следующий заказ. после носки дополню отзываю, взяла навырост
F***j –
More beautiful than pictures look nice
T***B –
Thank you)
U***k –
Beautiful and well recieved
E***a –
Good Sandman, good quality, the fabric is thin and exactly not for a year, the daughter now weighs 7800 kg and 68 cm it is a bit too big in length, but the width is straight large
G***k –
The parcel came for 22 days in Ukraine, the quality is a little synthetics, slippery, took on the growth of 24 months, the length to the diaper 43 cm.
I***v –
ок
A***a –
Very beautiful
W***w –
Loved the product, buy more soon.
A***a –
5 stars that money was returned! But it didn’t come!
L***a –
Good quality
K***m –
Шёл один месяц. Отслеживание показывало что ещё в пути. если бы не зашёл на почту не узнал что пришло.
E***a –
Отличный хлопковый костюмчик швами наружу, что очень здорово для новорожденного
G***a –
доставка быстрая
E***a –
Suit Super. Hare bright beautiful 5 stars.
N***a –
Sent quickly, quality is good
J***o –
Very nice and quality. The seams very well finished. Very cool for summer! I’ll buy more!
A***a –
Качество отличное!
A***a –
All OK, quality is good
V***V –
Всё хорошо.