Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T***k –
2 city delivery, all reviews
O***i –
Good
O*** –
Great brush. Soft. The dog liked)
K***k –
Everything came quite quickly, thank you! Excellent brush for dogs, comfortable
V***a –
Good brush, as in the photo
R***s –
Excellent quality
D***n –
Good
L***r –
These are very soft brushes. They should be great for my dog who has sensitive teeth.
C***n –
Bueno
S***a –
The brush is great. I went a long time, the track was not tracked. Bristles are soft, the gums do not hurt. Thin fingers! On my fat ones with difficulty)))
M***m –
Product OK przesylka long
S***i –
Very cute and soft
D***a –
Good, soft cheek
T***z –
I love it
M***z –
2 PCs got Thanks
H***z –
Good quality
Customer –
Soft
N***a –
Good brush. Only for a long time (
M***s –
All right! It came very fast.
T***o –
Good, dense brush.
I***a –
It came quickly, the quality is good
V***a –
Superrr!!!! I came. It has been a long time for almost 3 months. But I think our
A***k –
great
A***a –
Gorgeous product, excellent quality, 5 stars and best recommendations
E***e –
Soft, cool brush. No complaints at all
R***s –
Look’s OK, I didn’t try it yet
M***v –
Only on the pinky, very soft I think that for cleaning will not work
E***n –
Excellent Product
R***a –
It’s okay.
F***f –
Good material. No smell. Did not try
S***o –
Item recommended!! Plays what there is in the description
J***s –
Very soft Serdas
R***r –
Thank you. Everything is fine! The truth had to wait very long.
D***a –
Excellent.
M***l –
It’s okay. Convenient.
N***a –
Just super
A***a –
A good soft brush, made very high quality, fits snugly to the finger and bends well
D***v –
good quality fast shipping
G***r –
The cleaning went smoothly.
R***r –
The goods came on time
Customer –
Thank you, received safely and safely. In appearance everything corresponds to the description. In practice has not yet been applied.
R***r –
The brush is soft, on the one hand for teeth, on the other for tongue. Suitable for dogs and cats)
L***a –
Came just as the picture and has a very soft tip to brush my dogs teeth.
V***l –
Recommend!!!
N***a –
excellent for puppies and adult dogs who are sensitive to brushes. Recommend!
Customer –
ok.
S***a –
The product came for a month and a half. packed well. quality is good, dense. I recommend.