Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-15 Business days |
| Canada, Europe |
10-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***n –
Super! Tomorrow we go prick
Customer –
Same as the photo
N***a –
Stunning costume! The compressor should work constantly so that the suit was constantly tight. Comes with a unit for 3 batteries, but we used powerbanks. There are gloves. Jumped in them in winter clothes and shoes on the street. Everything was comfortable and the place was enough inside (my height-160, my husband-172), but there exactly and all 185 will come in!
C***c –
Super came very fast
C***r –
Arrived in chile 14 days!!
E***o –
This is a super suit
A***i –
The product is beautiful, everything is fine! The goods came pretty quickly in 2-3 weeks. The pump works, the dinosaur is intact and unharmed. I advise everyone!! XDD
B***r –
Product came around and well packed. Good quality, easy to assemble and fun! (Although a little hard to save, because size, but this is normal). Recommend 100%!
R***Z –
Excellent Product
J***j –
Chic dinosaur. My daughter is very happy. Inflates in a few minutes. The only negative: the orange inlet of the pump is noticeably released on the blue dinosevre
J***x –
A wonder
C***o –
ok
Customer –
It is pectacular… arrived in just 2 weeks and measured and It is to measure
R***l –
Hilarious and super fun!! Totally worth it!
I***y –
very good
G***g –
Super deguisement my child is delighted
V***z –
It’s perfect.
B***r –
I arrive in good condition and in good time, thank you.
K***a –
The product came very fast.faster than the expected date. The product itself look amazing for the price. it Is identical to the more expensive ones. In other word I am very satisfied with this product and recommend it to others.
F***r –
Really beautiful ומדויק
K***o –
excellent. as pictured. strong, quick inflating, good quality. kids will be very pleased! adult size is big enough for ANY adult!!!
N***a –
On the growth of 183 took L. Since the husband’s complexion is quite strong, it would be possible to take more. When putting on, do not pull pants like ordinary jeans. We already have a crack, but like nowhere broke. Battery for batteries is not convenient. Heavy and massive. Better light power bank. So Much more convenient.
G***i –
The quality is excellent, great option to scare people on the street.
P***r –
Spectacular, all as described. Size suitable, not had time taking pictures. But have experienced and loved. Delivery arrived today 22-01-2020 and was scheduled for 28-01-2020. Super fast. XD
R***n –
Excellent product, I loved it
E***i –
Super fast, recommend. Parabens
S***n –
Normal shipping, within 2 – 3 weeks. Excellent product and easy to wear and use. Prepare yourself for so much fun in parties with this costume.
G***g –
Good
A***b –
The item came in about 26 days and it fit perfectly
G***n –
Excelente
J***s –
Excellent Product very vivid colors and equal to recommended description 100% mido 1.70 weight 80 and remains very comfortable comes with gloves your inflator and without batteries all ok
Customer –
Costume is great. No problem if you dont mind to receive your birhday present 2 weeks later. Problem is time: not deliver on 5 or 7 days… it was 1 month…31 days. Not ships from spain, comes from Luxemburg. Too much time even from Luxemburg.
G***g –
Excellent. Really great.
C***y –
Very good!
B***z –
All OK.
A***y –
Chic costume. Keep in mind that the fan should work all the time from the source (included, but need 4 AA batteries), but I used a normal powerbank.
S*** –
Perfect. Excellent Product
C***h –
excelente
I***s –
Excellent! It arrived very fast, excellent product description, very entertaining.
D***F –
It took him 2 months and a little longer but he arrived I’m happy with the product
Customer –
Beautiful, exactly as pictured
Customer –
Good
A***a –
I loved it, beautiful. I’ll be happy at my grandson’s party
J***z –
All right, it’s perfect!!!
S***a –
Nice product, well shipped. My summer party will be more funny!
A***a –
Good Dinosaur. Everything, as in the photo!!)