Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product according to the photo
Не пахнет, нет торчащих ниток, мне нравится
My second time buying from this same vendor! Love the quality and shipping speed! For giyuu haori buyers, the red is on the right, which is accurate!
Great product ! Looks so good, I’m so happy. Took less than 2 weeks to get here which is great !
I arrive pretty fast for the global situation we are in! Very nice product touch and a frikada for who likes anime!
PERFECTOOOOOOO,idéntico a la foto
The growth of 150 Xs came quite quickly despite closed boundaries
It’s on time. Very pleased
Просто самый лучший продавец, общался со мной, подсказал какой размер взять, качеством доволен, пришло за 15 дней
Thank you very much, very pleasant to the body and looks good.
Muy hermoso, delgado y suave. En mi caso no tenía problemas de costura, todo perfecto.
Я ПРОСТО В ВОСТОРГЕ!!! ЭТО ПОТРЯСАЮЩЕ!! Брала М на 163см
Perfect for Nezuko cosplay xxl
Everything looks good. thanks for the gift
IM SPEECHLESS ITS SO CUTE I LOWKEY WANTED TO CRYSJDISNKS
All as in the picture. Quality is good. Shipping fast. Recommend
Супер быстро доставлен товар. Всё как на фото продавца. Спасибо)))
It came very fast, it’s very good quality
Jestem bardzo zadowolona z zakupu! Haori jest prześliczne, wygląda tak, jak oryginał. Materiał jest przyjemny w dotyku. Szycie jest dobre, a rozmiar L pasuje idealnie na 160cm wzrostu. Przesyłka trwała mniej niż 2 tygodnie. Polecam!!!
Cool haori. Shipping fast. The order is satisfied.
so i got an extra small, the shipping was so quick I got it in 3 weeks, I did order from epacket tho
Very nice Chaori. Sorry the pattern is turned. Fast delivery.
The elassy thing
It’s beautiful! I love it. The description was accurate. The size fits well. Everything is perfect. Thank you so much for the gift pin.
Very happy. The quality is excellent, the fabric is pleasant, well sewn.
It came perfect, soft fabric. I recommend buying a bigger size or two.
Haori came quickly, the colors are bright, looks cool, the fabric is thin and the summer can be hot.
Buen producto, un haori muy fresquito para estar en casa o salir si quieres, muy contento
I got the package in good condition and the delivery was fast. The quality is good and worth it to buy.
It’s perfect! It’s beautiful! Same as the picture! Light and comfortable! Thank you very much!❤️
The material is pleasant, met expectations
Everything is perfect
Amazing product just like described, came in 2 weeks
soft and vivid colors <3 came in Brazil within 30 days, very happy with my purchase!
Bold and good size. Print quality and very fast delivery. We are pleased
My second purchase here, this time the shipment was much faster, arrived before the estimated date
It’s fine. Fast Delivery
Fits perfectly S 160 47kg
It is great! Sadly a little bit too short since I’m 198cm tall. I recommend to take this one if you are shorter than me. Overall quality is amazing and beautiful.
Great Material! Soft and comfortable, bought this one and the Tanjiro one, they arrived together in a timely manner!