Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sturdy product. As shown in picture. Description fog only that the ‘mat zwart’ is. I figured the please see the picture and it is indeed Mat Black.
Soon received and looks top off, certainly for this price. Highly recommended?
Beautiful solid material including confirmation. Top. Fast delivery.
All Super! Came very quickly
It’s great. Conforms to the description!
Given the complicated delivery (Pandemic), the delivery is quite fast
Excellent holder, super quality, long gone true, but I think it’s complications with delivery from China now
All Super, no defects, black, strong toilet holder, I recommend
Very good product
Nice and convenient holder. Fully complies with the description. Complete all necessary fasteners and plugs. The rod can be twisted to the other side if necessary.
Genuine solid quality! and super fast shipped!!
Exactly as shown in the picture. Good quality. I am very happy with it! Within 2 weeks inside.
The goods correspond to the description, packed very well. Slightly cumbersome, suitable for a large toilet room. And so everything is fine. The goods are satisfied.
good product and aluminum materials
Beautiful, excelent workmanship. Rugged. Arrived fast.
Quality, heavy thing
Good! The edges could be a little rounded, but in general norms.!
Great thing, good metal, not soft
Excellent quality, strong aluminum, nice and simple design
Everything is fine, the quality is good
Compliant with description, solid material and beautiful finish. Screws and anchors supplied. Received after 5 weeks (Netherlands).
Good quality, possibility of fixing with included screws or glue (not included)
Excellent soap dish, fully complies with the description
Everything perfectly attached 3 M Scotch tile did not drill.
Excellent Product beautiful finish I recommend
Very good quality! Thank you
Corresponds to the description. Good quality!
Exactly as shown in the picture!! Nice quality
Quality good, fast delivery
Perfect fit and Nice to see
Beautiful and arrived quickly but not the same color you chose it is fine
Very good quality I liked it quite
Very good finish as described. Highly recommended
Very solid, perfect
very nice, heavy duty, love them
look and feel as expected and described
Just like the photo good material.
Quality holder, heavy! Color Matte. Looks expensive! In the kit there are shurupki all sorts of, until they have installed, so to say how they are in quality, I can’t. In general, very satisfied. Delivery fast, to Moscow, it seems to me, a maximum of 3 weeks
Very good quality and very fast delivery! So happy!
in black it looks really nice. The material that the holder is made of is quite hard and solid. You also can stick the holder to the wall and there are those black drops to cover the holes for the screws.
Happy for 100%!
Delivery fast. The quality is good, no claims.
True to the photo with good quality
Satisfied by 100%! The package came very quickly.