Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-15 Business days
||10-15 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestofferes.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very soft and warm fabric. Loved it
Cat did not like, we are happy
The size is a bit too big, but the quality is very good! Very soft and well sewn, on strong rivets from below
The parcel went a little over a month, the track was tracked. I really liked the coat) the cat at first did not understand, then warmed in it and did not pay attention. When I ordered it was smaller, I had to order L or XL. Now here weighs 3 kg and a fur coat to him to the middle of the abdomen, funny of course looks like a T-shirt)))
Сибирскому коту 5,5 кг ОТЛИЧНО!!!Покупали чтоб после стрижки одеть ,но ему как одели так он мурлыкал и такой довольный (к нашему удивлению,думали будет снимать) так и ходит уже сутки. Размер XL хорошо и в меру просторно.Спасибо!!!
Great article, arrived in 20 days only. A little big for a cat of 7 months. But my cat does not like it he removes it every time I put it on. So sad
спасибо, все подошло, только долго шла посылка
Seller recommend! Fast delivery, tracking to the point of issue of the order. The cat is in shock, and I like it. A little with the size did not guess. On the Cat 3 kg large blouse turned out, I will fake :))) it’s good that not small
Color does not match
Thank you all perfectly on the back of 28 cm most that
It’s sooo cute i really like it
Very cute with strong buttons.
The cat is shocked from the hood, although it is accustomed to simple blouses. There are no complaints about quality, Soft, pleasant, warm
Ошиблась с размером, но кисе нравится
Куртяха прикольная. На кошку в 4 кг подошла хорошо. Прилетело в ЯНАО за две недели. Продавца рекомендую.
Too small for my bby but still cute
Delivery is approximately 1 city! all went down, yakishta is good!)
Size approached for Cat 5 kg. Until she understood her happiness and was not very happy 🙂 The coat is soft, pleasant to the touch
Very pretty. The cat did not like it, got out of it and ran away, but had time to admire.
Очень милая мягкая и пушистая, спасибо, пришло быстро
Cool blouse, cat appreciated. Soft, the color as in the picture is pink. Rivets comfortable.
The color does not match, in fact powder pink, not bright pink. Quality is good. I recommend selling.
Материал хороший, советую брать на размер больше!
The parcel went almost two months, and so corresponds
Is hermooso!! Same as the photo! Recommend 10000%
The product is excellent. Everything came up.
Soft warm think that the kitty will not freeze thanks friend
XL per cat 5 kg
The costume is very soft, pleasant to the touch and for the smooth skin of the Sphinx it is. I took the size L, but it is a little too small for the cat weight 4,5. But the cat likes, does not want to shoot. You put it on, it’s warm and it falls asleep on the go) delivery is very fast. I recommend, only use the animal well, I bought focused only on the weight of the animal and lost a little)
Good quality. The cat refused to measure. The size should fit.
It’s just like the picture isn’t, better. The image does not show how soft it is. Perfect, I ‘ve bought several things for the cat and this is the only thing that can hold it without taking it off. It’s the most!
Pleasant to the touch, Kitty like
The cat really does not like thirst
My cat didn’t like it but he looked cute recommended
Мягкий и приятный на ощупь материал
Питомец доволен,очень мягкая кофточка. Советую
Everything came up.
merci, tout est correct, c’est ma deuxième commande chez ce vendeur, je le recommande fortement
The cat is almost 6 kg, the size L came well, only the Hood had to be sewn to the jacket that would not fall on the cat’s head, and so everything is fine)
cute, could be a little bigger but its fine, next time.
Lovely suit, really liked! Comfortable, soft, does not constrain the movements of the cat, does not fall off, even the hood keeps well on the head. The only thing, in reality, the color is not so pink, more pale, but in fact it turned out to be even more pleasant, than in the photo. Recommend!
Cute synthetic coats, but we turned out to be big.
The suit is good, soft, the fabric is pleasant. On our cat-Sphynx 3.5 kg, bolshevat in completeness, the length is normal. Maybe on cats with wool sits more tightly. Our one is getting out of it. The hood is not very comfortable, it seems to me that it interferes with the cat. In general, he gets used to it.
These sweaters are so cozy my cats love them! One wears medium and the other one wears large.
It’s very soft and cute
Super! Thank you!
Lovely. Shipping fast. The quality is very good
Size M for kitten with 5 months, lets see if habitua.
Very thin and light material, stretches. For cat Sphinx 5 kg wide in volume. For the dog 5,5 kg more less approached. short.
Very warm jacket for a cat) ordered XL and the size was a bit too big, but Koshe liked it
The product came quickly, packed in a package, no smells were, cute pink color, the seams are even, the kitty has not tried on yet. How to make this add-on feedback
Jacket is lovely.
About 3.5kg cats / L size fits perfectly. I present pictures of lovely cats.
Shubka came faster than a month, very gentle and pink! Cat did not like such a gift, tries to reset. So far just dont understand its happiness 🙂
Most cute thing ever.
Delivery is fast, overalls are satisfied)) Thanks!
Delivery is fast, packing is good. Very satisfied! And also returned 4.5% from the purchase, through the cashback system! Here is the link bit. ly/simple112 saving with each purchase. The link can scan with QR code.